Lead Rental Operations
About The Position
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Requirements
- At least 18 years of age.
Responsibilities
- Manages the overall day-to-day operation of all Ski/Snowboard rentals.
- Responsible for merchandising, financial management, sales staff supervision and overall store management.
- Oversees hiring, training, coaching and scheduling of store personnel.
- Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.
- Oversees all aspects of all retail/rental operations.
- Manages through uncertainty and change positively.
- Manages a team of up to 50 frontline staff and leadership team of 5-6.
- Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service.
- Providing consistent and direct feedback, coaching and guidance to team members.
- Driving professional development in yourself as well as others.
- Designing, executing and tracking training plan for associates starting with their first day.
- Ensuring department and staff have all necessary supplies.
- Meeting with other departments and committees to ensure department is aligned with initiatives.
- Creating operational plans for special events, groups, and holidays.
- Identifying sales opportunities and create plans accordingly.
- Administrative duties.
- Managing retail inventory, rental inventory, and supplies with cost management in mind.
- Hiring staff and processing payroll through a digital platform.
Benefits
- Free passes for employees
- employee discounted lift tickets for friends and family
- free ski lessons
- employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
