Lead Remote Triage Nurse

Florida Cancer SpecialistsFlorida - Remote, FL
Remote

About The Position

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance. Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today! Summary: Lead Remote Triage Nurse will collaborate Care Coordination leadership to provide continuity of patient care and manage patient triage. Lead Remote Triage Nurse provides individualized nursing care and manages patient symptoms in accordance with professional standards of care, state regulations and FCS mission, values, policies, and procedures.

Requirements

  • Registered Nurse License in State of Employment
  • OCN certification required within 12 months of employment of role
  • Five (5) years of experience as an RN required
  • Two (2) years of oncology experience required
  • Prior telephonic triage experience required
  • Analysis & Critical Thinking
  • Strong interpersonal skills to include effective verbal and written communication
  • Solid time management with the ability to prioritize multiple tasks
  • Strong Leadership skills and organizational capability
  • Ability to collaborate across various levels of management, departments, and teams, to ensure continuity of patient care and smooth clinic flow.
  • Comfortable negotiating problems and exploring solutions with physician population

Responsibilities

  • Coordinate the activities of the nursing team to organize, and assign work to the assigned nurses
  • Subject matter expert on departmental workflows including changes and identified knowledge gaps.
  • Nurse Manager Coverage
  • Assisting upline managers in the development, administration, and supervision of the Care Coordination nursing staff.
  • Assisting upline management in development of departmental education / professional development
  • Assisting upline management in the oversight of department workflows and Standard Operating Procedures (SOPs) including a yearly review and revision as indicated.
  • Interact with patients and family in a caring, professional manner
  • Patient Triage includes prioritizing incoming symptom management calls from patients and family members.
  • Attend all mandatory staff meetings as necessary
  • Comply with all federal and state laws and regulations pertaining to patient privacy, patient’s rights, personnel law, safety, labor, and employment law
  • Adheres to Company and departmental policies and procedures, including IT policies and procedures and Disaster Plan
  • FCS Nurse preceptor
  • Other duties as assigned

Benefits

  • tuition reimbursement
  • 401-K match
  • pet insurance
  • legal insurance
  • Medical and Prescription Drug Coverage
  • Vision & Dental Insurance
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA) & Flexible Spending Accounts
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Life Insurance
  • Tuition Reimbursement
  • Disability Insurance
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity
  • Pet Insurance
  • Identity Theft
  • Legal Insurance
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