Lead, Remote Control Center-1

The Mosaic Company • Mulberry, FL

1d • Remote

About The Position

The Remote Control Center (RCC) Lead is responsible for a 24/7 team of Senior Operators and daily support of salaried shift supervisors, to safely deliver the production plan, minimize downtime, and speed loss events. This role maintains cross-departmental situational awareness, monitors plant rates, KPIs, inventories, and coordinates/prioritizes activities across all departments for the site(s) of responsibility. The RCC Lead is responsible for communicating a clear set of accountabilities for direct reports, performance management, development, coaching, and training of personnel. The RCC Lead acts as the interface between production optimization, Centralized support functions, and plant leadership to meet expectations of quality, safety, environmental, and regulatory compliance.

Requirements

• High School/GED required.
• 8 years of related operations experience.
• Demonstrated ability to lead personnel, including salaried (directly or indirectly) to achieve results.
• Ability to think strategically and execute tactically.
• Strong operational experience in at least one Production department and a general understanding of all Production processes.
• Self-motivated with a strong ability to influence others.
• Demonstrated ability to build relationships, establish trust and communicate across multiple levels of the company.
• Demonstrated ability to learn about new processes, departments, and procedures.
• Organizational skills to prioritize shared resources and requests from multiple departments with the business acumen to understand the impact both internal to site and across other Mosaic Functions.
• Confidence to exercise sound judgment in stressful and dynamic situations and know when to call for support and assistance.
• Commitment to upholding Mosaic EHS policies and procedures.
• Business acumen to understand the workings of supply chain, commercial, third parties and Minerals.
• Excel, Word, Outlook.

Nice To Haves

• Bachelor's in Engineering is preferred.

Responsibilities

• Ensure the RCC provides results through trusted real-time decision-making and support to plant operations.
• Provide real-time support for shift supervisors to help coordinate troubleshooting, planned and unplanned work to minimize downtime.
• Prioritize and execute all shift maintenance activities, including calling in contractors and writing emergency POs.
• Ensure EHS&S for site(s), including permit approval, critical bypass requests, acting as incident commander for ERT issues, and ensuring compliance with regulatory, Mosaic Management System, and other compliance requirements for their shift.
• Monitor inventories, quality, and plant rates to identify variances to plan and to action gap closure.
• Communicate with plant and IOC teams to action optimization opportunities.
• Collaborate with other disciplines to help the company meet goals and KPIs established for the IOC.
• Regularly communicate with the production optimization team to develop and maintain a list of continuous improvement ideas for plant optimization, troubleshooting, and efficiency improvements.
• Act as the primary point of contact for Production Supervisors, logistics, Central IOC / Production Assurance, Production Optimization team, and managers for all departments.
• Actively collaborate with all departments, Fishhawk support teams, and management to understand and act upon short and long-term strategic goals.
• Communicate plant issues, cross-site impacts, and the need for higher-level support when necessary.
• Consolidate shift performance communications and publish reports both internally to the site(s), to the Central IOC, and to Support Functions (e.g., Supply Chain, Commercial, Engineering, AI, etc.).
• Coordinate and review asset utilization, the Rate Limiting Asset, and path to improved daily performance and communication to other internal IOC members and Central IOC for support in meeting IOC goals.
• Perform miscellaneous job duties as assigned.

Benefits

• A competitive base salary + bonus incentives
• 11 paid holidays each year
• A generous 401k with a company match and annual company contributions
• Paid sick leave
• Paid vacation time
• A robust benefits package which includes Medical, Dental, and Vision insurance, life & disability
• Tuition reimbursement
• Paid Paternity/Maternity Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED