Lead Registered Nurse Position in Phoenix; SMI; Integrated Care; 44th St/ Oak

Terros Health•Phoenix, AZ

7d•$86,000 - $93,000•Onsite

About The Position

Terros Health is hiring an Arizona-licensed Lead Registered Nurse for its Oak Recovery Health Center in Phoenix, Arizona. Terros Health provides primary care and specializes in mental health and substance use treatment, emphasizing whole-person care and recovery. The Lead RN is an active member of the site management team and oversees integrated care services. The role combines clinical work with administrative and supervisory responsibilities, including a reduced caseload to allow time for supervision and administration. The Lead RN supports effective coordination, workflow, and communication among nursing staff, medical assistants, providers, and site leadership, and reports to the Director of Nursing for administrative and clinical supervision. The position supervises and supports nursing and medical assistant staff, helps ensure competencies and training, and contributes to recruiting, orientation, mentoring, performance reviews, and retention. The Lead RN also monitors patients for medical problems and medication side effects, manages the site medication system, and supports documentation in accordance with policies and clinical protocols. The role promotes recovery-oriented practice, coordinates integrated treatment and community-based care, and works with members’ informal support systems to help meet their needs and recovery goals. This is a full-time, 40-hour-per-week, in-office position with a day shift. The listed annual salary range is $86,000–$93,000, depending on RN experience and education. An additional $2-per-hour language differential is available for Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili, or ASL.

Requirements

Registered nurse licensed by the Arizona State Board of Nursing.
At least one year of prior experience in a psychiatric setting and/or working with members receiving behavioral health services.
Interpersonal skills to build professional, positive relationships with coworkers, members, families, and community members.
Good communication skills, including a nonjudgmental approach, effective listening, and positive interactions.
Strong understanding of substance use, addiction, and recovery principles.
Valid Arizona driver’s license, at least 21 years of age, at least three years of driving experience, and compliance with Terros Health’s driving policy.
Valid Arizona Fingerprint Clearance Card or ability to apply for a Level 1 card within seven working days of assuming the role.
Must pass a TB test, drug screen, and background check.

Nice To Haves

Experience working in psychiatric crisis settings and/or with members with serious mental illness.
Knowledge of chronic conditions experienced by people with serious mental illness.
Familiarity with Microsoft Word, Excel, PowerPoint, Outlook, electronic medical records, and NextGen.

Responsibilities

Carry a reduced caseload to allow time for supervision and administrative duties.
Work with site operational and clinical leaders to support efficient workflow and communicate workflow or service changes to medical assistants and providers.
Participate as a member of the site management team and help coordinate and communicate with site nursing staff.
Identify potential barriers to quality nursing care and work with the Medical Director to find solutions.
Ensure initial and ongoing competencies for medical assistants and nurses, maintain medical assistant training records, and collaborate with other Lead RNs on trainings and competencies.
Clinically supervise onsite registered nurses and contract registered nurses, including participating in performance reviews, peer reviews, grand rounds, monitoring activities, and corrective action plans as needed.
Provide clinical consultation and support and address clinical and administrative performance in accordance with quality nursing and practice standards.
Coordinate with the Director of Nursing on recruiting onsite nursing staff, orienting and mentoring new staff, and retention efforts.
Screen and monitor patients for medical problems and medication side effects.
Manage the site medication system and ensure documentation of visits, medication administration, and services is recorded on the date of service in accordance with policies, procedures, and clinical protocols.
Promote and role-model recovery-oriented practice, including motivational interviewing and helping nursing staff support patients in defining and achieving their recovery goals.
Take responsibility for integrated treatment services and coordinate care with ACT team members and other providers to support members’ needs and community-based treatment.
Work with members’ informal support systems, with or without the member present, to provide clinical skills training and strengthen supports such as family, landlords, and employers.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Bilingual pay differential.
Generous paid time off, including three weeks in the first year; the posting also states 4+ weeks in Year 1.
Paid sick time.
Ten paid holidays annually.
Comprehensive wellness program with challenges, activities, and prizes.
Employee Assistance Program for employees and family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, continuing education units, and tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more.