Lead Registered Nurse-Primary care

Nemours Children's Health • Milford, DE

2h

About The Position

The Lead Registered Nurse provides clinical leadership and operational support to ensure safe, efficient, high-quality patient care in an ambulatory primary care practice. This hands-on leader serves as a clinical resource for nursing and support staff, assists with daily workflow and staffing, supports onboarding and training, and collaborates with providers and practice leadership. The role promotes the professional development of clinical associates through role modeling, mentoring, and feedback. In consultation with the Nurse Manager/Office Manager, the Lead RN monitors the clinical performance of registered professional nurses, licensed practical nurses, medical assistants, and other unlicensed assistive personnel, provides coaching, and works with the Nurse Manager/Office Manager and Physician in Charge to facilitate daily clinical operations.

Requirements

• Bachelor of Science in Nursing (BSN) required.
• Must have or be eligible for a Delaware nursing license.
• 1–3 years of job-related experience required.
• Pediatric office nurse experience required.
• BLS certification from the American Heart Association.

Nice To Haves

• Certified Pediatric Nurse (CPN) or appropriate national certification recognized by the ANCC preferred.
• Phone triage experience preferred.

Responsibilities

• Perform the essential job functions of a Registered Nurse.
• Participate in interviewing and hiring clinical staff.
• Coordinate and monitor new clinical associates’ orientation to ensure they meet 90-day performance goals.
• Oversee clinical staff to ensure appropriate policies and procedures are followed in patient care.
• Monitor and ensure completion of annual competencies for clinical staff.
• Serve as flow facilitator for accurate and timely completion of patient care.
• Use resources such as telephone call monitoring, immunization accuracy audits, and EMR chart reviews to provide quantitative and qualitative feedback to clinical staff.
• Collaborate with the Nurse Manager/Office Manager to support professional behavior among clinical team members and adherence to Nemours Standards of Behavior.
• Manage medication and vaccine processes to ensure compliance with pharmacy standards and applicable regulations.
• Participate in lead nurse meetings and share pertinent information with clinical associates.
• Promote clinical associates’ professional development through role modeling, mentoring, feedback, and coaching.
• Step in to assist the team with clinical and operational needs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior