Lead Registered Nurse RN
About The Position
Valor Healthcare is looking for a full-time Lead RN to join our team in our Southeast San Antonio clinic. Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes. Valor is different because of our people. Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience. Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.
Requirements
- Bachelor of Science in Nursing (BSN) required; an Associate’s Degree RN may be accepted if permitted by VA contract
- Minimum 2–3 years of RN experience in primary care, ambulatory care, or related setting; government healthcare experience preferred
- Active, unrestricted RN license in good standing (state requirements per VA contract)
- Must be credentialed and remain in good standing with the Veterans Health Administration (VA)
- Current Basic Life Support (BLS) certification; ACLS as required by VAMC contract
- Proficiency in written and spoken English
- Strong computer skills, including EMR experience
- Strong leadership, communication, and organizational skills
- Ability to mentor, guide, and support clinical staff
- Energetic and optimistic demeanor
- Strong service mentality with commitment to patient-centered care
- Ability to balance clinical responsibilities with leadership duties
Nice To Haves
- government healthcare experience preferred
Responsibilities
- Deliver comprehensive patient care by supporting practitioners in the management of acute and chronic conditions, including participation in physical examinations, coordination of care, and execution of ancillary testing.
- Perform specialized nursing assessments, including triage, blood pressure checks, injections, and insulin education (telephonic and in-person)
- Triage unscheduled patients requesting same-day care by identifying acute needs and mobilizing appropriate care team resources
- Coordinate care transitions both internally and externally to meet patient needs
- Monitor VA discharge lists and conduct timely patient follow-up after hospital or facility discharges
- Provide patient and family education focused on self-management, prevention, and wellness aligned with patient health goals
- Support management of patients requiring additional care, including those with chronic conditions
- Maintain accurate and timely documentation in the EMR
- Maintain confidentiality of veterans’ data and information
- Serve as a key point of contact within the PACT Team
- Coordinate daily team huddles, identifying high-acuity and at-risk patients
- Facilitate communication and care coordination across interdisciplinary teams
- Serve as a clinical leader, mentor, and resource to nursing staff
- Lead regular nursing staff meetings to promote communication, education, and engagement
- Provide guidance on clinical workflows and best practices
- Assist in onboarding and training of new nursing staff
- Support the administrator in maintaining staff competencies and professional development
- Act as backup in the absence of the Clinic Administrator
- Ensure compliance with Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC), lab, and other regulatory requirements
- Adhere to all VA and company training requirements
- Support clinical quality initiatives and continuous improvement efforts
- Maintain focus on achieving excellent clinical outcomes in alignment with VA guidelines
- Consult with VAMC as permitted
- Provide exceptional customer service to veterans, colleagues, and visitors in person and over the phone
- Foster a warm, welcoming, and professional clinic environment
- Collaborate with clinic leadership to resolve patient concerns or complaints
- Support clinic operations and workflow efficiency
- Participate in clinic outreach events to support enrollment growth initiatives
- Support patient enrollment, retention, and follow-up care (Save & Recapture efforts)
- Embrace and support new clinical and operational initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
