Lead Recreation Assistant (RIC)
About The Position
This position is located at Huntington Hall on Naval Weapons Station Yorktown and supports the Morale, Welfare and Recreation (MWR) Department’s Community Programs. The Lead Recreation Assistant performs a variety of duties supporting recreation and internet facilities and may serve as the assigned duty manager for liberty programs. The role helps ensure facilities and programs operate smoothly, safely, and effectively, and may be assigned to other facilities or program areas to cover peak periods, special events, or staff shortages. The position oversees facility opening, closing, cleanliness, event readiness, staff task completion, and minor employee or patron concerns. It handles cash receipts and change funds, operates the cash register, reconciles receipts, completes Daily Activity Reports and deposit forms, and controls facility keys. The employee monitors patrons and facility security, conducts closing safety checks, reports emergencies and operational issues, and prepares reports on incidents and other matters affecting facility operations. The role also assists the Recreation Specialist with recreation, internet, and single-sailor programs and services. Duties include greeting and assisting patrons, issuing equipment, collecting fees, registering computer-center users, addressing basic computer issues, promoting and supporting events and trips, showing scheduled movies, maintaining the facility, and reporting problems that require supervisory or contractor attention.
Requirements
- Must pass applicable records and background checks, successfully pass E-Verify employment verification, and resolve any discrepancies as a condition of employment.
- A valid state driver's license is required to operate motor vehicles.
- Must be familiar with general and specific uses of assigned computer software, such as internet, email, games, and word processing, as well as video projector systems and recreation-facility equipment.
- Must be able to understand and carry out basic verbal and written instructions.
- Must have basic arithmetic skills to perform inventory accountability, compute charges, make change accurately, and prepare reports.
- Must have basic English grammar skills for preparing records and reports.
- Must have strong leadership and communication skills to manage large groups, market programs, motivate eligible patrons, and lead a small staff with minimal direction.
- Must maintain the privacy of official work information and data and demonstrate ethical conduct.
Nice To Haves
- A minimum of two years of work-related experience is strongly preferred.
Responsibilities
- Serve as duty manager, ensuring the facility functions smoothly, safely, and effectively.
- Coordinate assigned staff, monitor task completion, provide needed supplies, resolve minor employee problems, and make work-performance recommendations to the supervisor as appropriate.
- Check schedules and on-call personnel, ensure the facility opens and closes on time, maintain cleanliness, and prepare the facility for scheduled events.
- Issue, receive, control, reconcile, and turn in cash receipts and change funds; operate the cash register; complete Daily Activity Reports and deposit forms; and identify cash shortages or overages.
- Maintain key control and ensure keys are secured at the end of the shift.
- Monitor patrons, maintain order, address disorderly behavior and complaints tactfully, and remove disruptive patrons when required.
- Conduct closing fire and safety checks, secure doors, windows, storerooms, and other areas, and report emergencies or fire hazards to the appropriate authorities.
- Notify the Public Works Department trouble desk of emergencies and prepare reports on nightly operations, incidents, equipment problems, repairs, staffing issues, and other operational concerns.
- Assist the Recreation Specialist in administering recreation, internet, and single-sailor facilities, programs, and services.
- Greet patrons, answer questions in person and by phone, issue games and equipment, collect fees, prepare reports, and follow facility rules and regulations.
- Register and orient new computer-center users; diagnose and log common minor hardware, software, and user problems; perform or recommend basic remedial actions as directed; and refer complex problems to the contractor.
- Provide information and instructions on facility and equipment use, promote patron satisfaction, receive and resolve complaints, and refer issues beyond normal procedures to the supervisor.
- Inform patrons about movies, television specials, Liberty programs, events, and other scheduled entertainment; show and monitor movies as scheduled or requested during open hours.
- Assist with event promotion, scheduling, setup, breakdown, implementation, trips, and tours; visit populated areas to promote activities; and assist with local and distant trips, including required follow-up evaluations.
- Maintain facility security through walk-throughs, security-camera monitoring, enforcement of tobacco and alcohol restrictions, and control of facility keys.
- Perform housekeeping and minor repairs; report maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be corrected in-house.
- Perform other related duties and work at other facilities or program areas as needed for peak times, events, or staff shortages.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
