LEAD RECEPTIONIST

UHS•Boise, ID

3d•Onsite

About The Position

Intermountain Hospital is looking for a dynamic Lead Receptionist/Office Manager to greet patients, visitors, and staff at our front desk! If you have a desire to work in an engaging environment with a team of professionals dedicated to the healing and health of the patients we serve, we want to hear from you! The Lead Front Desk Receptionist/Office Manager is responsible for supervising and facilitating the flow of organizational information; to provide a positive responsive environment for receiving internal and external telephone calls and face-to-face information via the front desk duties. Responsible for scheduling and being responsible for front desk coverage 7 days a week. Responsible for greeting and assisting all visitors, checking in patients for assessment, answering the switchboard and routing calls appropriately, maintaining the facility census book, accepting and directing incoming deliveries, processing incoming and outgoing mail, providing clerical support as requested, and keeping A&R forms stocked. Receptionist is responsible for maintaining the appearance of the lobby and triage rooms. The receptionist is also responsible for providing data processing services for the facility which includes entering patient’s admissions, entering A&R calls, entering discharges and physician/bed/unit transfers. In addition, the receptionist assists with various clerical duties and projects as assigned.

Requirements

High school graduate or equivalent
Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment
Any combination of education, training, or experience in a hospital environment preferred
Supervisory experience preferred

Responsibilities

Supervising and facilitating the flow of organizational information
Providing a positive responsive environment for receiving internal and external telephone calls and face-to-face information via the front desk duties
Scheduling and being responsible for front desk coverage 7 days a week
Greeting and assisting all visitors
Checking in patients for assessment
Answering the switchboard and routing calls appropriately
Maintaining the facility census book
Accepting and directing incoming deliveries
Processing incoming and outgoing mail
Providing clerical support as requested
Keeping A&R forms stocked
Maintaining the appearance of the lobby and triage rooms
Providing data processing services for the facility which includes entering patient’s admissions, entering A&R calls, entering discharges and physician/bed/unit transfers
Assisting with various clerical duties and projects as assigned