Lead Receptionist - Clinic

Ventura • Santa Paula, CA

6d

About The Position

The Lead Receptionist provides and promotes the rapid and efficient operation of the clinic by performing clerical duties safely and efficiently to expedite patient care. The role strives to improve patient experience and satisfaction, trains front office staff, and holds staff accountable to high standards for patient experience, patient satisfaction, and quality.

Requirements

• High school diploma or equivalent (GED).
• Six months of experience in a receptionist or administrative support capacity.
• Current Basic Life Support (BLS) certification.

Nice To Haves

• Previous front office medical reception experience.
• Previous lead or supervisor experience.
• Bilingual in Spanish.
• Knowledge of medical terminology.

Responsibilities

• Perform clerical duties efficiently and safely to support clinic operations and expedite patient care.
• Promote an improved patient experience and patient satisfaction.
• Train front office staff.
• Hold front office staff accountable to high standards for patient experience, patient satisfaction, and quality.

Benefits

• Competitive pay.
• Shift differentials.
• In-house registry rates.
• Fidelity 403(b) retirement plan.
• Paid time off.
• Medical (EPO/PPO), dental, and vision insurance coverage.
• Voluntary worksite benefits.
• Employee assistance program available 24/7.
• Tuition reimbursement.
• Public Service Loan Forgiveness (PSLF).
• Recognition programs.
• Employee service recognition events.
• Home, retail, travel, and entertainment discounts.
• National Hospital Week and National Nurses Week celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED