Lead Quality Technician

Jabil•Florence, KY

About The Position

The Lead Quality Technician works under limited supervision and partners with Manufacturing, Quality, and Quality Engineering to continuously improve quality performance and ensure compliance with quality standards. The role performs measurement and validation tasks to support Production and Quality requirements, trains department personnel in the proper use and interpretation of quality plans, and reviews and analyzes daily quality performance to identify, contain, control, and improve quality. The position conducts quality tests, inspections, audits, measurements, and analyses on materials and products; supports instrument maintenance and calibration; reviews and maintains Statistical Process Control data; and documents results and deviations. It also coordinates daily work for lower-level quality maintenance and quality technicians, supports process studies and validations, and helps ensure that procedures, records, and production activities comply with customer, industry, regulatory, and company requirements.

Requirements

High school diploma required.
At least six years of related experience in inspection, injection molding, metrology, machine shop operations, or a similar industry or environment, and/or training.
Experience certifying typical metrology equipment such as calipers, micrometers, and computer-controlled gauging equipment.
General knowledge of blueprints, engineering specification interpretation, inspection using measuring and test equipment, SPC software and measurement techniques, geometric dimensioning and tolerance, and quality calibration processes.
General knowledge of process control charts, process capability studies, and other statistical analysis applications.
Ability to read and write English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
An equivalent combination of education, training, or experience may be considered.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Perform quality control tests, inspections, and complex analyses of raw materials, packaging materials, and finished products to ensure compliance with quality standards and customer and regulatory requirements.
Perform qualitative and quantitative tests on samples and assist with maintenance and certification of test instruments and apparatus.
Train new inspectors on policies, procedures, and inspection techniques; monitor their performance and institute corrective action when necessary.
Ensure gauges are within the current calibration cycle and are properly used and stored, and arrange for gauge repairs.
Participate in design of experiments and process capability studies.
Review and maintain Statistical Process Control data, including correcting input errors, maintaining control limits, creating new files, and retraining as needed.
Analyze data and write summaries validating existing standards or showing deviations from them.
Recommend modifications to existing standards or suggest new standards, methods, and procedures.
Assist the supervisor in prioritizing work and coordinating the daily activities of lower-level quality maintenance and quality technicians based on production schedules.
Prepare graphs or charts and enter data into a computer for analysis.
Perform product and process audits and participate in mold qualification and validation.
Conduct production start-ups in accordance with inspection criteria.
Inspect, measure, and test parts against blueprints, product plan requirements, or engineering sketches as needed.
Plan, coordinate, and perform layout inspections, process-capability measurements, and in-process inspection measurements as needed.
Record barcode transactions using the Worldwide Bar Code System.
Oversee the instrument calibration system and perform measurements and related calibration tasks as needed.
Ensure documentation and procedures comply with customer specifications, industry standards, and standard operating procedures.
Work with QA and Manufacturing personnel to achieve regulatory compliance.
Maintain batch history record files, review records for completeness and accuracy, complete lot-history closeout or batch-release forms, and follow up with Shipping to complete Certificates of Compliance or analysis for product shipments.
Maintain workflow and ensure proper materials are available.
Maintain employee time and activity records.
Observe employees in the assigned work area to ensure housekeeping, health, and safety regulations are followed.
Follow company security, safety, and quality procedures.
Perform other assigned duties and responsibilities.