Lead, Quality Assurance

JumpMind, LLC•Columbus, OH

About The Position

The Lead, Quality Assurance is responsible for driving quality across all phases of the software development lifecycle. This role requires a strong blend of technical expertise, leadership, and communication skills to champion quality standards, lead testing initiatives, and ensure product release readiness. The ideal candidate is a strategic thinker and hands-on practitioner who can balance innovation with process rigor.

Requirements

Proven experience in software quality assurance, with demonstrated leadership or mentorship experience
Strong knowledge of QA methodologies, tools, and best practices
Hands-on experience building and maintaining automated testing frameworks
Excellent verbal and written communication skills, with the ability to present quality metrics clearly to technical and non-technical audiences
Strong analytical, problem-solving, and logical reasoning abilities
Ability to manage multiple priorities in a fast-paced development environment

Responsibilities

Drive the overall quality discipline across engineering teams
Develop and enforce standards and procedures to determine product quality and release readiness
Identify, track, and report on key quality KPIs to inform decision-making and continuous improvement
Perform and document thorough risk analyses throughout the development process
Create robust, comprehensive test plans aligned with product and release goals
Perform manual and automated testing, tracking and communicating progress and results to stakeholders
Review user interfaces for consistency, usability, and functionality
Maintain an effective test case bank by documenting, organizing, and regularly updating test cases
Lead the evaluation, implementation, and ongoing improvement of testing tools and technologies
Establish and maintain the automated testing framework
Develop and maintain automated tests to maximize coverage and efficiency
Drive innovation to streamline and modernize overall testing processes