Lead Quality and Process Project Mgr

NextEra Energy•North Palm Beach, FL

26d

About The Position

At PALMS Insurance, a NextEra Energy company, this role leads, designs, develops, and maintains the Quality Assurance (QA) and testing strategy, owning the strategic planning and technical implementation of the QA framework. The position supports strategic system implementation initiatives and ongoing business improvement projects, bridging business and technology functions to promote clarity, alignment, and actionable outcomes. The role creates test plans and data testing strategies, writes user stories, and develops and executes an end-to-end testing framework. It also uses Six Sigma and QI Story tools and techniques to coach and lead teams in key business improvement projects. The position may lead or assist cross-departmental teams on improvement efforts and projects assigned by management, and provides operational or technical support to business operations through analysis and reporting.

Requirements

Bachelor's degree or equivalent experience.
SQL experience.
Strong understanding of CI/CD pipelines and DevOps processes.
Strong analytical and problem-solving skills.
Excellent communication and technical leadership abilities.
At least 4 years of experience.
Six Sigma Black Belt certification.
Bachelor's degree.
Prior P&C insurance industry experience is required.
At least 6 years of experience.

Nice To Haves

Commercial and/or specialty insurance experience.
Exposure to program insurance and delegated authority models.
Knowledge of cloud-based testing solutions.
Master's degree.

Responsibilities

Lead the design, development, and implementation of test automation strategies, best practices, and standards across the full test pyramid.
Write scalable, maintainable, efficient, and secure test code for databases, datasets, user interfaces, APIs, and integration testing.
Participate in code reviews and lead the development of testing standards.
Monitor and analyze test results and work with the team to identify and resolve technical issues and defects in a timely manner.
Continuously improve test processes, tools, and documentation, identifying opportunities to increase efficiency and effectiveness.
Maintain documentation of test plans, automation frameworks, and testing methodologies.
Conduct analyses and prepare reports that provide operational or technical support to business operations.
Conduct quantitative and qualitative research to support small- to medium-sized special projects.
Assist with process design and modification for continuous business improvement.
Use Six Sigma and QI Story tools and techniques to coach and lead teams in business improvement projects.
Identify issues and challenges, measure and validate results, and implement solutions.
Develop control plans to sustain project improvements after project completion.
Maintain accurate project documentation.
Assist with projects through successful completion within committed time frames.
Perform other job-related duties as assigned.