Lead Public Safety Assistant - Terminal Services

CVG Airport AuthorityBurlington, KY
Onsite

About The Position

This non-sworn, uniformed position is responsible for the efficient supervision of Public Safety Assistant – Terminal Services employees. The role involves overseeing curb side and ramp side operations and providing assistance to the airport community by disseminating information and directions.

Requirements

  • HSD/GED
  • 3 years of related work experience in law enforcement, security, airport, and military.
  • Valid Driver’s License
  • Maintain Security Identification Display Area (SIDA) clearance.
  • Obtain and maintain position appropriate NIMS & emergency training.
  • Ability to obtain and maintain position appropriate Federal security clearance
  • Driving on the airfield ramps is required.
  • Proper identification as prescribed by Kenton County Airport Board
  • Large Vehicle Improvised Explosive Devices (LVIED)
  • Customer service.
  • Clearly and effectively communicating both orally and in writing.
  • Use of a variety of computer-based technologies including word processing, graphs and spreadsheets.
  • Demonstrated skill in data entry.
  • Establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups.
  • Safely operating a vehicle and ramp driving access.
  • Excellent customer service.

Responsibilities

  • Oversees, delegates and reviews assigned work, performance appraisals, coaching/counseling, staff development, scheduling and application of organizational policies and procedures.
  • Supervises Public Safety Assistants to ensure the following are performed in accordance with department policy: directs traffic flow in front of the terminal buildings, concourses, and other areas as assigned. Assists pedestrians in crosswalks. Enforces parking regulations, by ensuring no vehicles are unattended when necessary, issues citations to vehicles in violation of parking restrictions. Collection and staging of complimentary luggage carts.
  • Process payroll when an employee who is assigned this function is unavailable, ensure that time management systems are completed accurately.
  • Ensure efficient operations at the queue line to assist the general public and airport employees.
  • Must be able to use a variety of computer-based technologies including time management systems, word processing, Microsoft Outlook mail and calendar applications, graphs and spreadsheets.
  • Assists with lost and found program as needed.
  • Performs other duties of a similar nature and level as assigned.

Benefits

  • 100% Employer Paid Health & Wellness Center
  • Comprehensive Insurance Options: Medical, dental, vision and life insurance, including a $0 premium medical plan option and no spousal surcharge
  • $2,500 employer paid childcare subsidy
  • Health Savings Account & Dependent Care Flexible Spending Account
  • Retirement Plans: Employer and employee contributions to KY Public Pension Authority retirement plan
  • KY Deferred Comp Plans: 401(k) and 457 options
  • Generous Paid Time Off: Including 10 holidays a year
  • Employee Assistance Program
  • Voluntary Wellness Program: Earn financial incentives and paid time off
  • Tuition Reimbursement and Professional Development Programs
  • Performance Reward Program (potential to earn up to $2100.00 annually)
  • Onsite Fitness Facilities
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