Lead Project Manager

Clario•Pennsylvania Remote, PA

1d•Hybrid

About The Position

Responsible for staff management and directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service. As a Lead Project Manager, you will oversee staff management and the successful delivery of client projects to ensure high‑quality, on‑time, and on‑budget outcomes. You will play a key role in maintaining service excellence, ensuring operational consistency, and supporting both customer satisfaction and team development across project lifecycles.

Requirements

Bachelor’s degree and proven project management skills in a clinical research, pharmaceutical, or related technical environment.
Demonstrated ability to mentor and develop staff.
5–10 years of relevant industry experience, preferably within the pharmaceutical or life sciences sector.
Strong understanding of the drug development process.
Excellent organizational, interpersonal, time‑management, and prioritization skills.
Strong verbal and written communication skills, including fluency in English.
Proficiency with Microsoft Office tools.
High attention to detail and responsiveness to requests.
Valid passport and ability to travel approximately 20%.

Responsibilities

Manage designated Project Management staff, including mentoring, developing career paths, and building role‑specific competencies.
Ensure all required training is completed and documented.
Review system configurations and study documents to ensure accuracy, quality, and compliance with SOPs and standards.
Coordinate routine status meetings to support communication, workload oversight, and forecasting.
Collect and monitor staff metrics to support operational insights.
Independently lead all phases of program/study delivery, including Planning & Setup, Monitoring, and Closeout.
Gather customer requirements and communicate them effectively to internal teams.
Develop study documentation and oversee equipment distribution and tracking.
Prepare and deliver operational reports.
Oversee study data and documentation archiving in alignment with quality expectations.
Set and maintain clear customer expectations throughout the project lifecycle.
Monitor timelines and manage financial elements, including budget review, revenue forecasting, scope changes, and invoice reconciliation.
Identify risks, propose mitigations, and escalate issues when appropriate.
Manage internal and external negotiations to support collaboration, efficient resource use, and positive team environments.
Apply structured problem‑solving approaches and maintain issue‑tracking documentation to ensure timely resolution.
Provide primary service line support to cross‑trained colleagues.
Serve as point of contact for focus areas within the service line, as applicable.
Influence strategic decision‑making and support the execution of departmental objectives.
Act as operational readiness lead for new product initiatives within the line of business.
Guide study teams to ensure consistency across therapeutic areas or programs and alignment with customer objectives.
Ensure timely completion of training requirements.
Present study services at Investigator Meetings or site initiation meetings when needed.
Participate in client meetings with Business Development or Operations to present services and operational data flow.
Assist in developing training plans and onboarding new Project Management team members.
Perform other duties or special projects as required.