Lead Project Manager

Beauty Manufacturing Solutions Corp•Coppell, TX

About The Position

The Lead Project Manager leads, develops, and supports a team of Project Managers, Associate Project Managers, and Project Coordinators while driving department performance, launch execution, and customer satisfaction. The role provides day-to-day leadership, coaching, prioritization, and escalation support to help ensure successful project execution and achievement of department objectives. The position oversees department performance related to Product Availability Dates (PAD), On-Time In-Full (OTIF), Right First Time (RTFT), customer satisfaction, and project execution metrics. It manages escalations, supports resource allocation, drives accountability, develops personnel, and promotes consistent project execution processes across the department. The Lead Project Manager partners with Operations, Engineering, Quality, Supply Chain, Regulatory, Research & Innovation, Sales leadership, and other internal stakeholders. The role also supports strategic initiatives, launch performance, department staffing and workload planning, and adoption of AI, automation, and digital solutions. The position requires a bachelor's degree in a related field or an equivalent combination of education, certifications, and experience; a master's degree is preferred. Candidates need substantial relevant project or business-function experience and personnel or team leadership experience. The role includes regular sitting, standing, and walking; repeated movements such as bending, climbing, and kneeling; occasional lifting of up to 25 pounds; and frequent exposure to manufacturing-related conditions and equipment.

Requirements

Bachelor's degree in Business Administration, Project Management, Engineering, Supply Chain Management, Operations Management, Manufacturing, Industrial Technology, or a related field; equivalent combinations of education, certifications, and relevant experience may be considered.
6+ years of experience in project management, manufacturing, engineering, supply chain, quality, commercialization, or related business functions; candidates with advanced degrees and demonstrated leadership experience may be considered with fewer years of direct experience.
At least 5 years of experience leading, mentoring, coaching, supervising, or managing personnel; equivalent leadership through project, program, or cross-functional team leadership may be considered.
At least 5 years of experience managing customer-facing programs and leading cross-functional teams in a manufacturing or commercialization environment.
Demonstrated success managing complex, high-risk, strategic, or customer-facing projects and programs.
Strong leadership, coaching, mentoring, and employee development skills.
Advanced project management, commercialization, and launch execution knowledge.
Strong understanding of manufacturing operations, engineering processes, quality systems, supply chain management, and production scheduling.
Ability to manage multiple teams, priorities, and competing business demands.
Strong conflict resolution, decision-making, and escalation management skills.
Ability to analyze department KPIs, trends, risks, and operational performance metrics.
Strong verbal, written, presentation, and executive communication skills.
Ability to influence cross-functional teams and drive accountability without direct authority.
Strong strategic planning, prioritization, and resource management skills.
Experience facilitating root cause investigations, CAPAs, and continuous improvement initiatives.
Proficiency with Monday.com, Microsoft Office Suite, ERP systems, and business reporting tools.
Proficiency with Excel, PowerPoint, Outlook, Teams, SharePoint, and Power BI.
Ability to develop and implement processes that improve launch performance, visibility, and organizational effectiveness.
Advanced knowledge of AI platforms, reporting tools, workflow automation, project management software, and data analytics.
Ability to coach and mentor team members on effective use of technology and digital tools.
Regularly sit, stand, and walk for extended periods; perform repeated physical movements including balancing, climbing, bending, squatting, squeezing, kneeling, turning, crouching, and stooping.
Physically able to occasionally lift 25 pounds.
Frequent exposure to varying temperatures, loud noises, heavy machinery, fumes or airborne particles, moving mechanical parts, electrical conditions, chemicals, and vibrations.
Frequent use of a computer screen and headphones.

Nice To Haves

Master's degree in Business Administration (MBA), Project Management, Engineering Management, Operations Management, Supply Chain Management, or a related field; advanced education may be considered in lieu of a portion of required experience.
5+ years of experience in Personal Care, Cosmetic, Pharmaceutical, Consumer Packaged Goods (CPG), Contract Manufacturing, or related regulated industries.
Experience with resource planning, workload balancing, capacity management, and department performance management.
Professional certifications such as PMP, CAPM, Lean Six Sigma, Certified Scrum Master (CSM), or equivalent project management and continuous improvement certifications; certifications may be considered in lieu of certain educational requirements.

Responsibilities

Provide daily leadership, coaching, and support to Project Managers, Associate Project Managers, and Project Coordinators.
Manage, develop, and evaluate the performance of direct reports.
Assess team training and development needs and implement professional growth and succession plans.
Manage escalations affecting project execution, customer commitments, OTIF performance, launch readiness, and resource availability.
Monitor department metrics, including OTIF, RTFT, project execution, customer satisfaction, and team effectiveness.
Establish, track, report, and present department goals, objectives, KPIs, and project portfolio performance to leadership.
Set team priorities and support resource allocation decisions across projects and customers.
Conduct employee coaching, performance reviews, development planning, and succession planning.
Drive accountability for project execution standards, communications, and department processes.
Develop cross-functional partnerships to support project execution and organizational objectives.
Identify recurring issues and lead process improvement initiatives to improve launch performance and operational effectiveness.
Mentor and coach future Project Managers and department leaders.
Lead initiatives related to project visibility, launch governance, commercialization processes, and continuous improvement.
Oversee launch-related NOEs, investigations, CAPAs, and effectiveness reviews to support timely and effective resolution.
Support strategic customer relationships and executive-level communications when required.
Provide leadership oversight for high-risk, high-visibility, or business-critical projects.
Support department staffing, workload balancing, and organizational planning.
Drive team adoption of AI, automation, and digital solutions to improve efficiency, project performance, and data visibility.