Lead, Program Management
About The Position
Royal Caribbean Group’s Program Management Office Team provides governance, structure, and execution support for strategic enterprise initiatives. It manages planning, prioritization, reporting, timelines, risks, and stakeholder alignment, partnering with business and technology teams to support consistent, transparent, and effective delivery, operational excellence, and long-term business transformation. The Lead, Program Management is an onsite individual-contributor role based in Miami, Florida, reporting to the Senior Manager, Program Management. The role owns day-to-day tracking, forecasting, and analysis for the eCommerce software portfolio across Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. It oversees in-flight capital projects and manages product roadmaps, time tracking, and procurement governance for third-party engagements. The position partners with Finance, Procurement, Legal, Product, and Engineering to turn portfolio data into forecasts and recommendations for eCommerce leadership, and supports APMO governance for enterprise initiatives spanning multiple digital teams. The role calls for analytical and financial discipline, an understanding of software product development, clear communication with senior leaders, and the ability to manage recurring cadences, coordinate details across stakeholders, and improve work processes.
Requirements
- Strong analytical and financial discipline.
- Understanding of how to build software products.
- Communication skills to present clear, decision-ready insights to senior leaders.
- Comfort with owning recurring cadences and following up on details across many stakeholders.
Nice To Haves
- Experience using AI tools to automate reporting or analysis.
Responsibilities
- Own day-to-day tracking, forecasting, and analysis for the eCommerce software portfolio across Royal Caribbean International, Celebrity Cruises, and Silversea Cruises.
- Oversee in-flight capital projects.
- Manage product roadmaps, time tracking, and procurement governance for third-party engagements.
- Partner with Finance, Procurement, Legal, Product, and Engineering to develop forecasts and recommendations from portfolio data.
- Support APMO governance for enterprise initiatives spanning multiple digital teams.
- Manage recurring cadences and coordinate details across stakeholders.
- Identify ways to improve how work is done.
- Perform other duties as needed.
Benefits
- Competitive compensation and benefits package.
- Career development opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
