Lead Product Technology

AT&T•El Segundo, CA

1d•$143,800 - $215,800•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. As a centralized coordination point, the position evaluates incoming requests for feasibility, customer experience impact, and execution readiness while translating business needs into structured requirements across systems, channels, and delivery teams.

Requirements

5+ years of related experience.
Certification is required in some areas.
Deep Channel/Frontline Expertise
Exceptional Project & Delivery Management (proven ability to manage a high volume of concurrent initiatives with many cross-functional partners)
Comfort with Change in a Fast-Paced Environment

Responsibilities

Lead intake review and assessment of incoming requests, evaluating feasibility, timing, cost, dependencies, and CX impacts; facilitate cross-functional alignment across Product, Pricing, Technology, and Operations.
Translate business needs into clear product and technology requirements, supporting rapid delivery of products, pricing, offers, promotions, and roadmaps.
Partner with technology and operations teams to identify and resolve system or experience gaps impacting execution.
Support technology-enabled intake and execution processes, including adoption of AI / automation capabilities
Develop and deliver frontline readiness materials and communications, and act as SME and voice of the customer across marketing technology, CX, and billing systems while resolving execution gaps with technology and operations partners.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone