Lead Product Owner - HR Technology - AI

Caterpillar•Irving, TX

4d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Lead Product Owner – HR Technology - AI Role Summary: The Lead Product Owner - HR Technology - AI will lead the strategy, backlog, and delivery execution for HR technology products that improve employee and manager experiences while increasing operational efficiency. This role will partner closely with HR leaders, business stakeholders, architects, engineers, and data teams to define product priorities, translate needs into epics and user stories, and guide delivery from ideation through release and adoption. The successful candidate will bring strong product ownership experience across Workday Human Capital Management , HR processes, analytics, testing, and cross-functional collaboration. This individual will also help identify and scale practical artificial intelligence use cases in HR, including workflow automation, digital assistants, knowledge search, insights, and decision support. The role requires a strong balance of strategic thinking, stakeholder influence, product execution, and user-centered problem solving. Based in Dallas, this position is designed for a product leader who can modernize HR technology while delivering tangible business value.

Requirements

Strong understanding of LLM capabilities, limitations, and deployment patterns
Designing, modifying, developing, writing, and implementing Agentic AI applications– focusing on the HR function.
Experience evaluating and integrating AI/ML infrastructure components
Ability to translate complex technical concepts for non-technical stakeholders and influence architecture decisions across teams.
Track record of staying current with rapidly evolving AI landscape and bringing practical recommendations to the table
Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
Workday Human Capital Management
HR processes
analytics
testing
cross-functional collaboration

Responsibilities

Leading the evaluation and deployment of emerging AI technologies and frameworks to enhance Caterpillar's agentic capabilities.
Identifying design elements and business requirements and transitioning concepts into workable prototypes
Partner closely with technology and business partners (Ex. Caterpillar IT and HR COEs) throughout the enterprise to develop and/or assist in “buy” decisions for AI technologies for HR
Participating in translating business requirements into AI solution designs and collaborating with cross-functional teams to deliver results.
Designing an AI application's technical infrastructure, including orchestration layers, tool integrations, data retrieval patterns, and testing approaches.
Participating in translating business requirements into AI solution designs and collaborating with cross-functional teams to deliver results.