Lead Product Owner

Humana

3d•$115,200 - $158,400•Remote

About The Position

The Lead Product Owner defines and executes the product vision and roadmap for business-critical capabilities supporting sales compliance, business rule management, analytics, and Book of Business administration. The role works closely with business, compliance, operations, and technology teams to turn complex regulatory, operational, and business requirements into product capabilities, business rules, user stories, acceptance criteria, and prioritized backlog items. As a key connection between business stakeholders and Agile technology teams, the Lead Product Owner guides delivery sequencing and ensures solutions meet regulatory and operational requirements while providing measurable business value. The role handles problems of diverse scope and complexity, requiring strong analytical skills, independent judgment, stakeholder influence, and the ability to work with minimal supervision. This is a remote position with occasional travel to Humana offices for training or meetings. Work-from-home employees must have internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated workspace that protects member PHI/HIPAA information. The position is scheduled for 40 hours per week. The stated annual base pay range is $115,200–$158,400, and the role is eligible for a performance-based bonus incentive plan. Humana offers medical, dental, and vision benefits; a 401(k) retirement savings plan; paid time off and holidays; paid parental and caregiver leave; short- and long-term disability; life insurance; and other benefits.

Requirements

Bachelor's degree or equivalent relevant experience.
At least 8 years of technical, product, business systems, or related experience.
At least 2 years of project, product, or initiative leadership experience.
Experience serving as a Product Owner or working closely with Agile product development teams.
Experience translating complex business requirements into product features, user stories, acceptance criteria, and business rules.
Experience defining, documenting, testing, implementing, or managing complex business rules.
Strong analytical skills and experience using data and business insights to support product decisions.
Experience managing and prioritizing product backlogs in a complex business or technology environment.
Demonstrated ability to work across business, operations, compliance, and technology teams.
Strong stakeholder management, communication, problem-solving, and decision-making skills.
Ability to independently manage complex initiatives and competing priorities.
For home or hybrid work, internet service must provide at least 25 Mbps download and 10 Mbps upload speeds; a dedicated workspace must protect member PHI/HIPAA information.

Nice To Haves

Experience supporting sales compliance, regulatory compliance, or rules-based decisioning platforms.
Experience with Book of Business administration, including eligibility, enrollment, servicing, retention, or producer-related processes.
Experience with business rules engines, decision engines, workflow automation, or other rules-based technology solutions.
Experience supporting large-scale enterprise platforms and technology implementations.
Experience in a highly regulated industry, such as healthcare, health insurance, or financial services.
Experience using analytics, operational metrics, and performance data to drive product strategy and prioritization.
Experience partnering directly with compliance or regulatory teams to translate requirements into technology solutions.
Knowledge of Agile product management practices and tools for backlog and requirements management.
Master's degree.

Responsibilities

Define and communicate the product vision, strategy, roadmap, and priorities for sales compliance and Book of Business administration capabilities.
Own, prioritize, and maintain the product backlog to maximize business value and align delivery with organizational priorities.
Translate complex business, regulatory, compliance, and operational requirements into product features, user stories, acceptance criteria, and business rules.
Define, document, implement, and govern business rules supporting eligibility, enrollment, servicing, retention, and producer management processes.
Partner with compliance stakeholders to ensure regulatory and business requirements are reflected accurately in system workflows, decision engines, and automated processes.
Serve as the Agile team's primary contact for product direction, backlog prioritization, requirements clarification, and product decisions.
Collaborate with business, operations, compliance, technology, and other cross-functional partners throughout the product development lifecycle.
Analyze business and operational data to identify trends, risks, opportunities, and potential impacts to Book of Business outcomes.
Balance business priorities, regulatory requirements, customer experience, and technical constraints when making product decisions.
Develop acceptance criteria and ensure delivered capabilities meet business and compliance requirements.
Support testing and validation of business rules and product capabilities before implementation.
Establish governance processes to keep business rules accurate, traceable, and aligned with changing business and regulatory requirements.
Identify opportunities to streamline processes, improve operational efficiency, and enhance compliance and Book of Business capabilities.
Advise leaders and stakeholders on product priorities, business process improvements, compliance considerations, risks, and strategic opportunities.
Exercise independent judgment on complex product and business issues while working with minimal supervision.