Lead Product Manager
About The Position
The Lead Product Manager will be a key member of the Digital & Technology team, responsible for managing the strategic direction of technology and digital programs for Disney Cruise Line’s Onboard Guest Fulfillment Systems. This role involves collaborating with leadership to establish strategies across the latest technologies, working with multiple products, teams, and interdisciplinary leaders to bring strategies to market that support business opportunities and enhance the Guest experience. The Lead Product Manager will develop business and product strategies and implement tactics that create business opportunities that align with the digital and technology roadmap themes for Disney Cruise Line.
Requirements
- Minimum 7 years of product management experience in digital customer experience for a global or national brand(s).
- Experience working with technology, design, project management, business, and user experience teams.
- Ability to use hard data to form assumptions and develop business cases.
- Experience presenting on Product performance and success of programs.
- Ability to think strategically and guide ideas into action with a willingness to take personal initiative.
- Experience collaborating with and achieving results through partnerships with others.
- Capability to interact within all leadership levels.
- Experience identifying technical, user, and business issues in an organization.
- Experience with Agile software development methodology.
- Bachelor’s Degree in a related field (Information Technology, Computer Science, Business Administration, Business Management, Engineering, or comparable field of study, and/or equivalent work experience).
Nice To Haves
- Certified Scrum Product Owner.
- Experience with data, data science, analytics, and business intelligence.
- Master’s degree in a related field.
Responsibilities
- Serve as a subject matter expert and potentially a team lead.
- Solve complex problems and identify innovative solutions.
- Gather requirements for all aspects of a project, collaborating with impacted teams (creative and technology) for agreement.
- Drive the implementation of a business digital and technology roadmap by ensuring development teams understand product goals and priorities.
- Document features by translating product concepts into user stories, epics, and other appropriate product deliverables.
- Act as the primary representative for product management in daily activities related to product/enhancement roll-outs.
- Support defect triage activities by working with technical, creative, and production teams to identify cause through resolution.
- Communicate with partners of multiple levels across Digital & Technology and the broader Disney organization through several mediums.
- Assist in creating and implementing a strategy to create a Product-Centric team for Cast and Crew facing applications.
Benefits
- Bonus and/or long-term incentive units may be provided.
- Full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
