Lead Product Manager, Healthcare Analytics & Ideation

Wolters Kluwer•Greenwood Village, CO
•$107,500 - $188,400

About The Position

The Lead Product Manager is responsible for creating customer and business value by managing Analytics, Clinical Surveillance and Compliance’s (CSC) customer-facing business intelligence and reporting product, and by identifying, evaluating, and developing investment cases for potential new technology opportunities. The role combines customer understanding, product judgment, experimentation, and execution with development of investment cases that help shape CSC’s future technology pipeline. The Product Manager develops a deep understanding of customer workflows, identifies meaningful problems, and translates customer, market, and business insight into product priorities and measurable outcomes. They work closely with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to discover, build, launch, and improve products. They also partner with product management leadership and other stakeholders to evaluate technology initiatives and develop investment cases covering customer value, market opportunity, strategic fit, required investment, expected financial return, risks, and recommended paths forward. The role embraces AI-enabled ways of working and the Agentic Product Development Life Cycle, using AI to accelerate learning, prototyping, experimentation, and execution while remaining accountable for product decisions and outcomes. For Analytics, the Product Manager orchestrates the pod by bringing together customer insight, product decisions, experimentation, delivery, commercial readiness, and learning. Success is measured by customer value creation, product adoption, product quality, learning velocity, and measurable customer and business outcomes.

Requirements

  • Bachelor’s degree or equivalent practical experience; relevant professional experience or domain expertise may substitute where appropriate.
  • At least 7 years of Product Management experience in enterprise software, SaaS, information services, or similarly complex product environments.
  • At least 3 years of experience managing products in a healthcare sector.
  • Experience developing and presenting investment recommendations evaluating market opportunity, customer value, strategic fit, competitive differentiation, feasibility, investment requirements, financial return, and risk.
  • Experience developing, releasing, and managing customer-facing analytics, reporting, business-intelligence, or data-driven software solutions, translating complex data into actionable customer insights, workflows, and product experiences.
  • Experience with healthcare data, healthcare analytics, or complex data integrations.
  • Experience using AI to accelerate customer understanding, insight synthesis, experimentation, prototyping, and product execution while maintaining strong human judgment.
  • Demonstrated experience translating customer, market, workflow, and business insight into product priorities and measurable outcomes.
  • Experience across discovery, validation, launch, and continuous product improvement.
  • Experience using customer feedback, experimentation, and product telemetry to improve product outcomes.
  • Experience partnering effectively with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts.
  • Deep customer orientation and ability to translate customer and professional workflow understanding into valuable product outcomes.
  • Ability to plan and conduct customer research using appropriate qualitative and quantitative methods, synthesize evidence, and translate learning into product decisions.
  • Strong product judgment and ability to balance customer value, business value, technical feasibility, and risk.
  • Commercial judgment, including understanding a product’s business model, contributing to forecasts, evaluating willingness to pay and differentiation, and using commercial performance to guide decisions.
  • Strong understanding of modern Product Management practices, including discovery, experimentation, prototyping, telemetry, launch, adoption, and continuous improvement.
  • Ability to use customer evidence, experimentation, and business data to make product decisions.
  • Working fluency in AI-enabled product development and using AI to accelerate learning, decision-making, and execution.
  • Ability to lead product outcomes in a matrixed organization by aligning cross-functional teams, managing dependencies, and influencing decisions without direct authority.
  • Strong communication and influence skills, with the ability to adapt messages and communication style for customers, delivery teams, and business partners.
  • Curiosity, adaptability, and commitment to continuous learning and improvement.

Nice To Haves

  • Experience building, launching, or improving AI-enabled products, capabilities, or workflows.

Responsibilities

  • Develop a deep understanding of customers, their workflows, and the problems they are trying to solve through direct customer and domain-expert engagement, research, feedback, and market insight.
  • Form hypotheses and use experimentation, product telemetry, customer evidence, and business data to set priorities and make product decisions; identify assumptions, evaluate tradeoffs, and adapt as evidence emerges.
  • Own the direction and outcomes for Analytics, CSC’s customer-facing business intelligence and reporting product.
  • Discover, validate, build, launch, commercialize, and improve products that customers adopt and value.
  • Validate customer value, competitive differentiation, and willingness to pay before scaling investment.
  • Partner with Product Marketing, Sales, Customer Success, Professional Services, and other functions to shape go-to-market plans, prepare teams for launch, and support adoption and value realization.
  • Monitor adoption, usage, retention, and commercial performance, and adjust product direction when outcomes fall short.
  • Use AI to accelerate research, synthesis, prototyping, and execution while remaining accountable for product outcomes.
  • Work with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to align teams around shared outcomes, communicate priorities, manage dependencies, and support progress.
  • Continuously improve product craft, customer understanding, AI fluency, and decision-making; share learning, seek feedback, and contribute to improving how products are built.
  • Develop investment cases evaluating customer value, market opportunity, strategic fit, competitive differentiation, technical feasibility, required investment, expected financial return, and risk.
  • Present recommendations through applicable product investment governance processes.
  • For approved opportunities, establish the transition from Ideation into product planning and execution, partnering with the applicable portfolio product manager, Engineering leader, and product management leadership to clarify ownership, capabilities, and next steps.
  • Travel periodically for customer meetings, internal meetings, trade shows, or customer events.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account / health savings account (FSA/HSA)
  • Commuter benefits
  • Tuition assistance
  • Vacation and sick time
  • Paid parental leave
  • Bonus eligibility
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