The Lead Product Manager is responsible for creating customer and business value by managing Analytics, Clinical Surveillance and Compliance’s (CSC) customer-facing business intelligence and reporting product, and by identifying, evaluating, and developing investment cases for potential new technology opportunities. The role combines customer understanding, product judgment, experimentation, and execution with development of investment cases that help shape CSC’s future technology pipeline. The Product Manager develops a deep understanding of customer workflows, identifies meaningful problems, and translates customer, market, and business insight into product priorities and measurable outcomes. They work closely with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to discover, build, launch, and improve products. They also partner with product management leadership and other stakeholders to evaluate technology initiatives and develop investment cases covering customer value, market opportunity, strategic fit, required investment, expected financial return, risks, and recommended paths forward. The role embraces AI-enabled ways of working and the Agentic Product Development Life Cycle, using AI to accelerate learning, prototyping, experimentation, and execution while remaining accountable for product decisions and outcomes. For Analytics, the Product Manager orchestrates the pod by bringing together customer insight, product decisions, experimentation, delivery, commercial readiness, and learning. Success is measured by customer value creation, product adoption, product quality, learning velocity, and measurable customer and business outcomes.
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Job Type
Full-time
Career Level
Senior