Lead Product Manager - AI Assistant

The Walt Disney Company • Orlando, FL

23h • Hybrid

About The Position

At The Walt Disney Company, we are committed to delivering extraordinary experiences to our employees through innovative digital solutions. As a global leader in entertainment and media, we are seeking a Lead Product Manager to join our Digital Experience and Strategy team within Workforce Technology (WFT). This role is pivotal in shaping our AI‑enabled digital product strategy, ensuring a trusted, intuitive AI chatbot experience that exceeds employee expectations while delivering measurable business outcomes.

Requirements

• Minimum of 7 - 10 years of experience in product management, with a proven track record of delivering complex digital products.
• Demonstrated expertise in integrating AI strategies into product development is essential.
• Strong understanding of product management methodologies, frameworks, and best practices (e.g., jobs-to-be-done, journey mapping, persona-definition).
• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Proven experience with Agile/Scrum methodologies and product development processes.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Experience with employee experience platforms and AI-driven product enhancements.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

Nice To Haves

• Experience at a big 5 consulting firm is a plus.
• An MBA or advanced degree is a plus.
• Strategic thinker with a customer-centric approach and a passion for innovation.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong leadership and mentoring abilities, with a collaborative and team-oriented mindset.

Responsibilities

• Define and articulate the product vision, strategy, and roadmap in alignment with business outcomes and employee needs.
• Identify new product opportunities and emerging trends, particularly in the context of AI and digital innovation.
• Partner with senior executives, stakeholders, and cross-functional teams to gather requirements, set priorities, and ensure alignment.
• Effectively communicate product roadmaps, progress, and OKRs to all relevant parties.
• Collaborate closely with the Product Design team to conduct market research, user interviews, and data analysis.
• Use insights to inform product decisions and drive innovation, with a focus on integrating AI-driven solutions.
• Lead the end-to-end product lifecycle, including ideation, development, testing, and launch.
• Define clear product requirements and user stories, and work with engineering and design teams to deliver high-quality, AI-enhanced products.
• Establish OKRs and KPIs to measure product success.
• Analyze product performance, gather user feedback, and use data-driven insights to continuously improve and optimize the product.
• Mentor and guide junior product managers and team members.
• Foster a collaborative and high-performing team environment.
• Develop and execute go-to-market strategies in collaboration with business and communication teams.
• Ensure successful product launches and widespread adoption.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior