Lead Product Management & Develop - Voice Collaboration

AT&T • Dallas, TX

2d • $143,800 - $215,800 • Onsite

About The Position

Responsible for driving the development, execution, and lifecycle management of specific products/services, ensuring alignment with market needs and business objectives, and managing the business case and P&L to deliver high-quality solutions and maximize customer value. These are products and/or services that AT&T sells to residential, small to large business and/or global business customers. Deep telecommunications experience is important to this role, including a strong understanding of voice, connectivity, network-based services, customer migration needs, regulatory considerations, and the operational complexity of delivering communications solutions at scale.

Requirements

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related experience.
• Certification is required in some areas.
• Telecommunications industry background strongly preferred, with experience in voice, broadband, wireless, cloud communications, network services, or related connectivity products.
• An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.
• Leads significant projects with strategic autonomy, influencing executive decisions.
• Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.
• Brings practical telecom experience and customer empathy, with the ability to connect product strategy to real-world service delivery, operational readiness, sales enablement, and customer adoption.
• Direct experience with: Cloud Voice / VoIP SIP trunking / PSTN integration Microsoft Teams, Webex, UCaaS platforms

Responsibilities

• Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance.
• Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process.
• Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.
• Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria.
• Analyze customer needs and identify priorities for new products or services and enhancements.
• Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features.
• Conduct research and analysis on defined markets, including volumes and revenue results.
• Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives.
• Define and drive initiatives to grow revenue and margin.
• Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration.
• Work with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies.
• Negotiate with vendors to improve the product cost structure, feature functionality, and product support.
• Apply telecommunications industry knowledge to align product decisions with network capabilities, service reliability, customer implementation requirements, and evolving market expectations.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior