Lead Product Engineer, SynopLink
About The Position
Synop is seeking a Lead Product Engineer to spearhead the development and scaling of SynopLink, their edge product that manages energy assets on-site. This role involves leading the technical direction, architecture, and operational practices for a growing fleet of IoT devices. The ideal candidate will have a strong product sense, technical depth in IoT and edge computing, and experience operating device fleets in production. You will be responsible for making customer onboarding and troubleshooting efficient, building robust software for a global fleet, and collaborating with engineering and product teams to achieve these goals. This is a full-time, remote position based in the US.
Requirements
- 5+ years of software engineering experience, including significant time on IoT, edge, or device-fleet products
- Experience setting product direction for a platform, not just building against someone else's spec.
- Experience operating a real device fleet in production: provisioning, OTA updates, remote diagnostics, observability, and the failure modes of hardware in the field.
- Experience at small startups and with distributed teams.
- IC lead, operating beyond the classic senior-engineer scope: own product direction and technical decisions, and bring the team along.
- Product-minded: talk to customers and CS, find the friction, and decide what to build — then build it.
- AI-forward – proficient in building with AI, meaning building & improving the harness, documentation, systems, and AI agent skills to get large bodies of work built and validated autonomously. Feature development powered by AI and directed/driven/orchestrated by you; scaling yourself and your impact.
- A force multiplier: rather build the tool that makes ten deployments easy than heroically finish one.
- Strong in Python and comfortable across the stack (edge services, cloud infra, internal tools)
- Working knowledge of AWS IoT/Greengrass, MQTT, and industrial protocols like Modbus and OCPP.
Nice To Haves
- Background in energy systems, EMS/BMS/SCADA, or EV charging
- Experience commissioning hardware in the field.
Responsibilities
- Own product & technical direction for SynopLink: the roadmap, priorities, and technical decisions behind operating our edge platform successfully at scale.
- Lead the scale-up of the SynopLink fleet from a technical perspective — the architecture, tooling, and operational practices that take us from dozens of devices to hundreds and thousands.
- Make customer onboarding and troubleshooting fast and repeatable — provisioning, site-qualification tooling, and commissioning flows that get customers live quickly.
- Build the software to run and operate a large, robust global fleet of IoT devices managing energy systems — the edge software itself, plus the tooling that keeps it operable at scale: observability, OTA updates, fleet dashboards, and remote diagnostics that let our CS and engineering teams resolve customer issues in minutes.
- Work with other members of the engineering team and directly with our heads of product & engineering, to achieve these goals.
Benefits
- Competitive salary ($180k–$200k)
- Full-time employment
- Remote work within the US
- Occasional travel to customer sites (1–2x per quarter)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
