Lead Product Development Engineer

AT&T • Plano, TX

5d • Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive meaningful change in a fast-evolving, connected world. This role supports innovative solutions that improve customer experiences and strengthen the services we deliver. AT&T is seeking an experienced product development professional to lead research, design, testing, and delivery of innovative network technologies. This role translates business objectives and customer needs into scalable, market-competitive product solutions.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Data Science/Analytics, or equivalent work experience.
• Knowledge of fiber and mobility internet service installation and ordering processes.
• Experience with network technology, firmware validation, data analysis, automation, quality assurance, or related product development activities preferred.

Responsibilities

• Manage the product lifecycle from concept through launch, ensuring alignment with timelines, budgets, quality standards, market needs, and strategic objectives.
• Lead research, design, testing, and development for residential and business gateways, Wi-Fi extenders, firmware workflows, production environments, end-to-end validation, and controlled tester groups.
• Evaluate security, port, and network configurations while using scripted scans and collected data to identify defects, missed requirements, and issue criticality.
• Ensure product designs are feasible, functional, scalable, and supported by rigorous testing and quality assurance processes.
• Partner with labs, field technicians, development, supply chain, marketing, sales, engineering, and manufacturing teams to support product delivery, defect resolution, documentation, and reporting.
• Monitor industry trends, emerging technologies, and competitive products to inform development strategies and translate requirements into technical specifications.
• Gather customer feedback, understand user needs, and incorporate insights into continuous product improvement.
• Build and manage tools and processes that keep more than 14 million residential gateways operating smoothly, current with firmware updates, and enabled with enhanced features.
• Support high-quality Wi-Fi experiences for fiber and mobility-based internet customers.
• Operate systems that collect and analyze approximately 100 TB of data daily to identify firmware defects, transient errors, and unexplained device behavior.
• Partner with software development teams to determine root cause, build fixes, and validate solutions.
• Plan and execute safe firmware rollout strategies across target device populations to reduce the risk of customer-impacting issues or outages.
• Contribute to revenue growth, cost savings, and enhanced products and services for AT&T subscribers.
• Advance automation and AI-enabled capabilities to improve testing effectiveness and operational efficiency.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior