Lead Product Development Engineer
About The Position
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive meaningful change in a fast-evolving, connected world. This role supports innovative solutions that improve customer experiences and strengthen the services we deliver. AT&T is seeking an experienced product development professional to lead research, design, testing, and delivery of innovative network technologies. This role translates business objectives and customer needs into scalable, market-competitive product solutions. Build and manage tools and processes that keep more than 14 million residential gateways operating smoothly, current with firmware updates, and enabled with enhanced features. Support high-quality Wi-Fi experiences for fiber and mobility-based internet customers. Operate systems that collect and analyze approximately 100 TB of data daily to identify firmware defects, transient errors, and unexplained device behavior. Partner with software development teams to determine root cause, build fixes, and validate solutions. Plan and execute safe firmware rollout strategies across target device populations to reduce the risk of customer-impacting issues or outages. Contribute to revenue growth, cost savings, and enhanced products and services for AT&T subscribers. Advance automation and AI-enabled capabilities to improve testing effectiveness and operational efficiency.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Data Science/Analytics, or equivalent work experience.
- Knowledge of fiber and mobility internet service installation and ordering processes.
- Experience with network technology, firmware validation, data analysis, automation, quality assurance, or related product development activities preferred.
Responsibilities
- Manage the product lifecycle from concept through launch, ensuring alignment with timelines, budgets, quality standards, market needs, and strategic objectives.
- Lead research, design, testing, and development for residential and business gateways, Wi-Fi extenders, firmware workflows, production environments, end-to-end validation, and controlled tester groups.
- Evaluate security, port, and network configurations while using scripted scans and collected data to identify defects, missed requirements, and issue criticality.
- Ensure product designs are feasible, functional, scalable, and supported by rigorous testing and quality assurance processes.
- Partner with labs, field technicians, development, supply chain, marketing, sales, engineering, and manufacturing teams to support product delivery, defect resolution, documentation, and reporting.
- Monitor industry trends, emerging technologies, and competitive products to inform development strategies and translate requirements into technical specifications.
- Gather customer feedback, understand user needs, and incorporate insights into continuous product improvement.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
