Yourgi Lead Product Designer

Yourgi Pet•Remote Texas, TX

5d•Remote

About The Position

Yourgi is on a mission to become Earth's most trusted pet care connector, connecting pet parents with a reliable local network of certified professionals, pet resorts, and veterinary centers. Backed by a passionate team, our mission is to make pet care simple, accessible, and joyful for all. Because pets aren't just animals—they're family.

Requirements

6+ years of professional experience in product design, UX, and UI, ideally within marketplaces, SaaS, consumer tech, or service-based platforms.
Direct experience managing or leading designers, even one or two reports, with confidence running 1:1s, giving feedback, and having growth conversations.
Track record designing for two-sided marketplaces, including supply and demand dynamics, discovery, and booking or transaction flows.
Experience designing for small business users, with a strong understanding of conversion, onboarding, and growth-focused experiences.
A bias for action. You move quickly, iterate rapidly, and look for the smallest design change that will produce the biggest impact, with comfort in rapid prototyping and rapid experimentation.
A strong portfolio demonstrating UX thinking, interaction design, visual craft, and problem-solving across complex flows.
Proven ability to lead design work from concept to launch in cross-functional, agile teams.
Deep understanding of UX principles, information architecture, and accessibility standards (WCAG).
Comfort using AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of your daily design practice.
Fluency in design and collaboration tools: Figma, FigJam, Loom, User Interviews, Marvin, Lookback, Confluence.
Experience conducting or synthesizing user research and usability testing.
Strong communication skills and comfort presenting work to cross-functional partners and leadership.
High attention to detail with strong visual and interaction design instincts.

Nice To Haves

Experience in booking or two-sided marketplace platforms, especially those serving small businesses or independent providers.
Experience optimizing conversion funnels, onboarding, and retention for small business users.
A prior player-coach or team-lead role you can talk through, with examples of what worked and what you'd do differently.

Responsibilities

Design and ship features end-to-end across web, iOS, and Android for both Yourgi and Yourgi Pro, taking them from research and discovery through wireframes, prototypes, and final UI.
Translate two-sided marketplace dynamics, pet-parent and pro needs, and business requirements into intuitive, accessible (WCAG), scalable experiences.
Conduct and synthesize user research (interviews, usability testing, surveys) to ground design decisions in evidence.
Partner with product managers and engineers to shape product direction, and communicate design rationale clearly to leadership and cross-functional partners.
Manage one full-time designer and two contractors who function as full team members: 1:1s, growth conversations, design feedback, weekly reviews, and unblocking them on hard design problems.
Own design prioritization and allocation across the team, deciding who works on what each week and where the quality bar sits.
Run design crits and team rituals (weekly reviews, portfolio shares, working sessions).
Partner with the VP on hiring as the team grows: panel interviewing, portfolio reads, and eventually owning the loop.
Own and help drive Yourgi's transition to an AI-first design team alongside our cross-platform partners on web, iOS, and Android.
Establish how Yourgi designs with AI in practice: code as the source of truth, Storybook (and its mobile equivalents) as the durable component catalog, and Figma as the downstream collaboration surface.
Use AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of how you ship: drafting new components as code, accelerating exploration, and holding the quality bar.
Set the standards and patterns the rest of the design team adopts as we scale.