Lead Product Designer, UX Design (Catalyst)

OneMain Financial • Baltimore, MD

23h • Hybrid

About The Position

OneMain Financial is seeking a Lead Designer, User Experience Design to play a critical role in shaping experiences within Catalyst, a multi-year transformation to modernize their core origination and servicing platform. This is a senior individual contributor role focused on designing complex, end-to-end workflows that support internal users across the loan lifecycle. The designer will partner closely with Product, Engineering, and business stakeholders to translate complex systems into intuitive, scalable experiences. This role combines strong execution with ownership, requiring the ability to influence decisions, simplify complexity, and deliver measurable outcomes.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience)
• 7+ years of experience in Product Design, UX Design, or related fields
• Proven experience designing end-to-end experiences across complex systems or workflows
• Strong systems thinking and ability to simplify complex problems
• Experience influencing product and engineering decisions in cross-functional environments
• Experience working in Agile or similar delivery models
• Strong communication and stakeholder management skills
• Experience using AI-powered tools in day-to-day design work and applying sound judgment to identify where AI can add meaningful value to user experiences and team workflows.

Nice To Haves

• Experience designing internal tools, operational platforms, or workflow-based systems
• Experience in financial services or other regulated industries
• Experience working within platform-based ecosystems
• Familiarity with AI-powered tools or emerging technologies

Responsibilities

• Design and deliver end-to-end user experiences across complex operational workflows
• Simplify highly integrated systems into intuitive, efficient, and scalable designs
• Drive measurable outcomes through data-informed design decisions and iteration
• Partner with Product, Engineering, Risk, and Operations to influence decisions and align on solutions
• Design within a regulated environment, balancing usability with compliance requirements
• Contribute to and extend design systems to ensure consistency across experiences
• Ensure accessibility and inclusive design standards are met

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees