Lead Product Designer, Customer

Realtor.com CareersAustin, TX
Hybrid

About The Position

Realtor.com® is seeking a Lead Product Designer to lead high-impact design work within a complex ecosystem and influence the strategy and execution of key client-facing initiatives. This role involves partnering closely with senior leaders in Product and Engineering to shape the vision for transforming the real estate industry. The Lead Product Designer will be responsible for design decisions and patterns across multiple products, ensuring their adoption by other designers. The position is part of a supportive team focused on creating tools and services for real estate professionals to help them grow their businesses and better support their clients. The ideal candidate will have a strong background in B2B-facing products and experiences.

Requirements

  • 10+ years working in design industry
  • 3+ years of working in a product-led organization
  • 3+ years of providing design direction and mentoring to junior colleagues
  • Bachelor’s degree or equivalent experience
  • Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products
  • Experience delivering multiple projects simultaneously with cross-disciplined teams
  • Strong and clear communication skills
  • Informed and strong opinions, loosely held
  • Mastery of design thinking principles and user-centric processes
  • Exemplifies a We, Not Me attitude

Responsibilities

  • Design and drive a cohesive and exceptional aesthetic across multiple products (up to 2-3 teams) within your vertical, and collaborate across all verticals to ensure consistency.
  • Create and uphold a high standard for design excellence, and challenge work that does not meet it.
  • Clearly communicate design instructions and repeatable patterns to other designers, appropriate to their skill level.
  • Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering leaders as well as other important stakeholders.
  • Give clear and usable design feedback, and receive it with professionalism and patience.
  • Partner with Product and Engineering leads to understand user needs and pain points and collaborate on designing solutions which address those most effectively.
  • Drive the exploration and adoption of software tools and user-centric design thinking methodologies.
  • Train groups in both.
  • Ensure consistent adoption and understanding of design best practices and patterns across the products you lead.

Benefits

  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location
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