Lead, Produce

SpartanNash•Niles, IL

23h•Onsite

About The Position

The Lead, Produce is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role ensures associates are trained, the department is staffed, operations meet company standards, and department goals and key performance indicators are achieved. The Lead supports the department manager with staffing, training, performance management, career development, scheduling, labor and payroll controls, goal setting, and forecasting. The role oversees department inventory and ordering, receiving and storing product, stocking and production, product rotation, and handling spoiled or damaged goods. It also helps maintain a clean, attractive, well-stocked department, follows food safety and safety expectations, and supports a positive guest experience. The position may be assigned tasks in other departments based on customer experience needs. The role is located at 720 South 11th Street, Niles, Michigan 49120.

Requirements

High school graduate or equivalent (GED) required.
Strong written and verbal communication skills and bookkeeping skills.
Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Strong leadership abilities and capability to work in a hands-on environment.
Good strategic planning and business acumen skills.
Good knowledge of retail store operations and retail management systems.
Proficient in Word, Excel, Outlook, and PowerPoint.

Nice To Haves

0–2 years of retail experience preferred.
Suggestive selling and product knowledge preferred.
Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

Order and maintain department inventory, using inventory control and markdown procedures to minimize known loss and maintain product freshness and quality.
Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
Manage associates performing stocking, production, and other department tasks; ensure product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
Maintain familiarity with products carried in the department and throughout the store, including ad items, special prices, coupon deals, and sales and rewards program features.
Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
Use required tools and software to manage scheduling according to forecasted guidelines and company policies and timelines.
Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
Implement Our Winning Recipe and model company core values and competencies.
Support department management, including staffing, training, performance management, and associate career development.
Support the department manager in developing and monitoring department goals and forecasts, as required.
Attend and participate in daily huddles, manager meetings, and district- and company-level meetings, as required.
Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
Support development and implementation of plans to meet company goals and key performance indicators.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments when assigned based on customer experience needs.
Perform additional responsibilities as assigned.