Lead Processor

Goodwill of Southern Nevada•Winchester, NV

8d•Onsite

About The Position

The Lead Processor assists the store management team with essential support in overall operations, excellent customer service and sales floor functions. Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.

Requirements

High school/ GED completion preferred.
Minimum of 1-2 years of retail supervisory experience.
Ability to follow verbal instructions and work as part of a team.
Must be able to continuously perform repetitive work, at a set pace.
Must possess strong interpersonal skills with excellent communication skills.
Bilingual a plus.
Exhibits a high level of integrity and business ethics.
Exhibits a high level of adaptability and flexibility.

Responsibilities

Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
Directs Store Merchandise Processors in daily duties such as attaching price tags to clothing, wares and cleaning wares to meet preset production and sales goals for the store.
Assists, while demonstrating flexibility, in the overall daily operations within the store.
Accepts donations brought to store and provides receipts.
Communicates with the store management team the needs of the Central Warehouse to ensure production and sales goals will be met.
Follows all policies in the Production Manual.
Collects all found money and donated jewelry and hands in daily to the manager following all necessary processes.
Completes other assignments designated by store management team.
Ensures store and surrounding premises are kept clean and free of safety hazards, and safety procedures are understood and followed by all store team members.
Ensures Processors and workstations are stocked with approved supplies.
Assists management staff with Quality-Quantity-Price (QQP) checks.
Ensures all Processors complete floor work each day for a minimum of one hour or as directed.