Lead Pricing and Service Delivery Manager

Salute Inc. • United States, US,

6h • $148,000 - $160,000

About The Position

The Lead Pricing and Service Delivery Manager leads enterprise pricing strategy and end-to-end service delivery across an assigned sales region. The role advises Business Development, Capture, and Executive Leadership on price-to-win analysis, competitive positioning, market intelligence, profitability, pursuit decisions, and strategic growth. It balances revenue expansion, margin performance, win probability, and market penetration to develop competitive, financially sound solutions for federal, commercial, and mission-critical infrastructure opportunities.

This highly visible, cross-functional position coordinates with Business Development, Capture, Sales, Customer Success, Program Management, Operations, Contracts, Finance, Human Resources, Procurement, and Executive Leadership. It aligns customer requirements with corporate financial and operational objectives, coordinates shared resources in a matrixed environment, and leads structured execution across pricing, proposals, and service delivery. The role also develops pricing frameworks and tools, supports compliant federal contracting work, monitors delivery performance, and drives continuous improvement.

Requirements

• At least 7 years of progressive experience in pricing, cost analysis, finance, government contracting, proposal management, professional services, service delivery, customer success, or related business functions.
• Demonstrated experience leading pricing efforts for federal government, commercial, or mission-critical infrastructure opportunities and supporting complex proposals.
• Experience delivering technical or professional services engagements with increasing responsibility.
• Strong knowledge of FAR, DFARS, government proposal pricing requirements, and federal contracting practices.
• Advanced proficiency in Microsoft Excel, financial modeling, pricing databases, and data-analysis tools.
• Strong analytical, quantitative, and structured problem-solving skills, with exceptional attention to detail.
• Ability to manage multiple concurrent engagements, priorities, and aggressive proposal deadlines with execution discipline.
• Strong communication, presentation, and stakeholder-management skills, including the ability to interact directly with customers and influence stakeholders at all organizational levels.
• Experience working effectively in a matrixed, shared-resource environment and coordinating across teams.
• Ability to succeed in a customer-focused, fast-moving, growth-oriented organization supporting mission-critical environments.
• Bachelor's degree in finance, business administration, accounting, economics, mathematics, engineering, technology, science, or a related field; equivalent practical experience may be considered.

Nice To Haves

• Experience supporting Department of War, federal civilian, or Intelligence Community contracts.
• Knowledge of data center operations, critical infrastructure services, engineering, construction, facilities management, or technology services.
• Understanding of indirect-rate development, basis-of-estimate creation, and cost-volume preparation.
• Experience with current pricing and proposal-management tools.
• Demonstrated success negotiating price escalations or transitions from time-and-materials to fixed-price arrangements.
• Demonstrated success leading pricing efforts for multi-million-dollar contract pursuits and strategic capture opportunities.

Responsibilities

• Lead strategic pricing and price-to-win approaches for federal, state, local, commercial, and mission-critical infrastructure opportunities.
• Track competitor strategies, pricing, contract awards, market trends, labor dynamics, and capability gaps to identify opportunities and inform capture strategies.
• Develop market-based pricing frameworks, cost models, labor analyses, indirect-rate applications, and pricing scenarios that balance competitiveness, growth, and profitability.
• Conduct price-to-win analyses, competitive assessments, bid landscape evaluations, customer-buying-behavior analyses, and profit-versus-volume assessments.
• Advise Capture and Executive Leadership on target pricing, bid parameters, bid/no-bid decisions, pricing investments, competitive responses, and pursuit priorities.
• Serve as the primary pricing strategist on key pursuits and lead pricing activities throughout the proposal lifecycle, including qualification, solution development, submission, negotiation, and award.
• Coordinate the collection and validation of labor, staffing, subcontractor, vendor, technical, and other cost inputs from organizational resources.
• Develop compliant pricing narratives, assumptions, methodologies, cost volumes, and supporting documentation.
• Support proposal reviews, bid decision meetings, executive pricing approvals, customer clarifications, negotiations, and debriefs; monitor proposal workloads, schedules, resources, and risks.
• Manage end-to-end service delivery across multiple regions and market opportunities, including Department of War, federal, state, and local government work.
• Partner with Sales, Customer Success, Program Management, Operations, and other stakeholders to align delivery commitments, staffing, resources, and customer expectations.
• Monitor delivery performance, service quality, resource constraints, and customer needs; identify risks and coordinate corrective actions.
• Support customer satisfaction, contract growth, renewals, and evolving mission-critical service offerings through disciplined execution and continuous improvement.
• Ensure pricing methodologies and submissions comply with customer requirements, company policies, FAR, DFARS, and other applicable contractual requirements.
• Review solicitations, Statements of Work, Requests for Proposals, contract requirements, and modifications for pricing risks, compliance issues, assumptions, and opportunities.
• Maintain compliant pricing documentation, audit trails, proposal support files, and financial controls, and support audits, pricing reviews, negotiations, clarifications, equitable adjustments, option-year pricing, and renewals.
• Collaborate with Finance and Operations on revenue, margin, profitability, growth, forecasting, budgeting, workforce planning, staffing models, resource planning, and business cases.
• Track and analyze pricing effectiveness, win rates, profitability, competitive positioning, proposal quality, and contract execution.
• Provide financial analyses, risk assessments, market intelligence, and pricing recommendations to senior and executive leadership.
• Evaluate portfolio pricing performance and margin trends, and recommend pricing that balances near-term revenue with long-term market share and customer growth.
• Lead market-intelligence program development and serve as an internal thought leader and subject matter expert in strategic pricing, competitive positioning, and price-to-win methods.
• Develop pricing playbooks, frameworks, tools, templates, models, databases, and processes; identify opportunities for automation, analytics, and process improvement.
• Mentor junior pricing professionals and support proposal team members.
• Lead and participate in lessons-learned reviews, proposal debriefs, competitive assessments, and other continuous improvement initiatives.

Benefits

• Eight company-paid holidays, two floating holidays, and paid time off.
• Medical, dental, and vision insurance, with enrollment available starting on Day 1; coverage begins the first of the month following 30 days of employment.
• Employee Assistance Program available to all employees.
• Employer-supported 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
• Health Savings Account, mental health resources, and gym discounts.
• Discounted group programs for legal services, home and auto insurance, pet insurance, and identity theft protection.
• Discounted Group Life and AD&D insurance.
• Discounted Group Short- and Long-Term Disability coverage.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior