Lead Presales Demo Solutions Technologist

UKG,
$115,100 - $165,450

About The Position

UKG is seeking an energetic, sales-focused Lead Presales Demo Solutions Technologist to join the Presales Enablement and Innovation team. This team is responsible for the data setup and configuration of UKG Pro WFM and associated products, ensuring demo environments accurately reflect real-world customer use cases. The role involves close collaboration with Presales, Sales, Product, and Engineering to build and maintain demo datasets and stories that highlight product value and differentiation in the Workforce Management (WFM) market. The Lead Presales Demo Solutions Technologist will configure demo datasets and environments for UKG Pro WFM, including Advanced Scheduling, Activities, and Pro WFM extensions, blending WFM expertise with a presales mindset to deliver compelling demo experiences. This position owns key aspects of base demo dataset configuration, supports prospect-specific demo requirements, and crafts demo stories that emphasize UKG’s strengths.

Requirements

  • 5+ years of experience configuring, implementing, or supporting UKG Pro WFM in a presales, implementation, solution consulting, or enablement capacity
  • 3+ years of hands-on experience with Advanced Scheduling, Activities, or Pro WFM extensions
  • 2+ years of experience supporting demo, presales, or customer-facing solution environments, including product demonstrations
  • Demonstrated experience configuring or supporting multiple WFM or HCM modules within a single environment

Nice To Haves

  • Experience working with multiple UKG products beyond Pro WFM
  • Prior experience in presales, sales engineering, or sales enablement roles
  • Ability to craft compelling demo stories aligned to customer workforce challenges
  • Experience partnering cross-functionally with Sales, Product, and Engineering
  • Bachelor’s degree and 6+ years of relevant professional experience, or an equivalent combination of education and experience
  • Proven experience delivering application demonstrations or walkthroughs to internal or external audiences
  • Professional working proficiency in Spanish

Responsibilities

  • Configure software and demo datasets that empower presales teams to highlight UKG Pro WFM capabilities and differentiation
  • Assist and/or lead the configuration and ongoing maintenance of base demo datasets
  • Partner with presales team members on setup and configuration to support prospect-specific demo requirements
  • Craft and document demo stories and scenarios that differentiate Pro WFM and related products in the WFM marketplace
  • Document dataset and configuration changes, including the rationale from a demo and sales perspective
  • Monitor new product features and releases and proactively prepare demo data and demo narratives
  • Test and validate functionality following product releases and coordinate with cross-functional teams to resolve identified issues
  • Assist in the administration, health, and stability of demo environments
  • Partner with subject matter experts to identify demo data improvement opportunities and implement enhancements
  • Attend sales calls, internal meetings, and team sessions (virtually or in person) to provide presales guidance and expertise
  • Perform other duties as assigned

Benefits

  • flexibility that’s real
  • benefits you can count on
  • team that succeeds together
  • performance-based bonus plan
  • restricted stock unit awards
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