Lead Porter)

Ambassador Auto Reconditioning•Naperville, IL

6d•Onsite

About The Position

As a Lead Porter, you serve as the central point of coordination for vehicle movement across our dealership network. You are the go-to leader for porter operations—ensuring vehicles are transported efficiently between locations while maintaining a seamless, professional experience for both internal teams and customers. This role blends leadership, logistics, and service. You’ll oversee porter activity, coordinate inter-dealership vehicle transfers, and partner closely with service and sales leadership to keep operations running smoothly.

Requirements

2+ years in a leadership, coordination, or supervisory role
Strong organizational and communication skills
Valid driver’s license with an insurable record
Ability to manage logistics across multiple locations
Team-first mindset with a hands-on leadership approach
Reliable, proactive, and able to work independently
Experience scheduling teams and ensuring operational coverage

Nice To Haves

Automotive or dealership experience
Experience coordinating vehicle logistics or fleet movement
Familiarity with service drive or lot operations
Bilingual (Spanish/English) a plus

Responsibilities

Serve as the primary point of contact for all porter-related vehicle movement across dealerships
Coordinate vehicle transfers between locations, ensuring timely pick-ups and deliveries
Dispatch and direct porters based on daily needs, workload, and store priorities
Oversee daily porter operations across dealerships, lots, and wash areas
Monitor porter attendance, punctuality, and productivity
Support shuttle logistics and ensure a professional customer transportation experience
Act as the liaison between porters and leadership, providing direction and feedback
Ensure all areas (lots, service drives, and customer spaces) are clean, organized.
Lead by example, assisting with vehicle movement and supporting team needs as required