Lead Plumbing Technician

Talent Team•Escondido, CA

2d•Onsite

About The Position

At Baker Home Energy we thrive off of truly living our values - Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth. Summary We are seeking an experienced and motivated Lead Plumbing Technician to oversee residential plumbing projects and serve as a technical expert in the field. This role leads the installation, maintenance, and repair of plumbing systems while ensuring high-quality workmanship and an exceptional customer experience. Primary responsibilities include water heater replacements, water filtration and treatment systems (including reverse osmosis and softeners), and other residential plumbing upgrades. This position also provides cross-functional support on HVAC-related tasks as needed.

Requirements

5+ years of residential plumbing experience (lead or supervisory experience preferred)
Strong expertise in water heaters, filtration systems, and water treatment solutions
Proven ability to train and mentor others in a field environment
Excellent communication and customer service skills
Experience with software such as Microsoft Office, ServiceTitan, Salesforce, or similar platforms
Willingness to pursue continued education or certifications (e.g., State Plumbing License, Journeyman Certification, EPA Certification, Water Treatment Certification)
OSHA and CPR certifications preferred
Advanced knowledge of residential plumbing systems, codes, and safety regulations
Strong troubleshooting and problem-solving abilities
Working knowledge of HVAC systems is a plus
Ability to manage projects and adapt in dynamic jobsite environments
Physically capable of working in confined or challenging conditions
Skilled in pipe fitting, cutting, threading, and welding using manual and power tools
Experience with modern plumbing technologies (tankless water heaters, smart water systems, eco-friendly fixtures)
Proficient with plumbing tools and diagnostic equipment, including video inspection tools
Knowledge of proper sanitation and safe waste disposal practices
Ability to identify customer-focused upgrade opportunities
Strong leadership mindset with the ability to motivate and guide a team
Customer-focused approach with the ability to educate and recommend solutions
Effective time management and ability to handle multiple projects
Professionalism and strong work ethic
Ability to stand, kneel, bend, and climb for extended periods
Comfortable working in confined spaces and at heights
Ability to lift up to 50 pounds
Must be able to distinguish color-coded systems and components

Responsibilities

Lead and perform installation, maintenance, and repair of residential plumbing systems, including water heaters and water treatment solutions
Serve as the on-site project lead, ensuring jobs are completed efficiently, on time, and to company standards
Train, mentor, and support the development of junior technicians and apprentices
Diagnose complex plumbing issues and deliver effective, long-term solutions
Ensure all work complies with applicable local, state, and federal codes and regulations
Communicate clearly with homeowners regarding system issues, solutions, and preventative maintenance
Identify opportunities for system upgrades or additional services that align with customer needs
Perform routine inspections and preventative maintenance to maximize system performance
Maintain accurate job documentation, service records, and material usage
Uphold safety standards and maintain clean, organized job sites