Player Development - Lead Player Development Representative

Valley View Casino & Hotel • Valley Center, CA

1d • Onsite

About The Position

We are looking for a Lead Player Development Representative, responsibilities will include greeting our VIP guests and assists them with their promotions, comps and general questions. This position also provides direct telemarketing activity by communicating Valley View Casino & Hotel events via telephone.

Requirements

• High school diploma or GED equivalent.
• One year of guest service experience.
• One year of player development experience or experience in developing and maintaining new customer relationships.
• One year of progressive leadership experience including mentoring, training, and coaching of peers.
• Completion of six months of participation in the job coach program in the last year can be substituted for the leadership experience.
• Demonstrated proficiency in Microsoft Office products including Word, Excel, Outlook and Powerpoint.
• Ability to type a minimum of 35 words per minute.

Responsibilities

• Greeting VIP guests and assisting them with promotions, comps, and general questions.
• Providing direct telemarketing activity by communicating Valley View Casino & Hotel events via telephone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED