Lead Phlebotomist - Liberty Township

Cincinnati Children's•Liberty, LA

4d•$24 - $30•Onsite

About The Position

This role provides support to the Clinical Laboratories’ Phlebotomy and Lab Support leadership who have a minimum of 5 direct reports in areas of high complexity and operational activity. The Lead Phlebotomist assists the department leadership by coordinating daily operations and scheduling backup coverage when needed. This includes ensuring that a process assistant is available for the supervisor and confirming that site-specific mitigation plans are accurate and complete. The Lead Phlebotomist acts as a secondary point of support for patient concerns and complaints when the supervisor is unavailable. They monitor and adjust bench assignments in real time to accommodate call-offs, PTO, or areas with heavy workloads, providing assistance and reallocating staff as needed. They oversee workflow to ensure timely completion of tasks such as second reviews of manual entries, scanning requisitions, and filing paperwork. The Lead Phlebotomist serves as an available resource for resolving complex sample issues and test order questions, and acts as an additional point of contact for coordination with site or unit leadership regarding inpatient phlebotomy or TRC needs. They facilitate clear communication between teams to maintain smooth operations. Additionally, the Lead Phlebotomist takes ownership of waived testing responsibilities by coordinating key operator duties and ensuring compliance with established protocols. This leadership role involves maintaining standards for testing accuracy and supporting the team in meeting regulatory and quality requirements. They also support preceptors by helping assign training responsibilities and observing training methods to ensure quality, collaborate on process improvement initiatives, and participate in testing new practices or changes. They communicate observations and data-driven insights to the supervisor for retraining and coaching opportunities.

Requirements

High school diploma or equivalent
4+ years technical experience in a related laboratory setting
Demonstrated leadership experience

Nice To Haves

Phlebotomy or Medical Assistant certification, OR Associate's degree in science

Responsibilities

Assist the department leadership by coordinating daily operations and scheduling backup coverage when needed.
Ensure that a process assistant is available for the supervisor and confirm that site-specific mitigation plans are accurate and complete.
Act as a secondary point of support for patient concerns and complaints when the supervisor is unavailable.
Monitor and adjust bench assignments in real time to accommodate call-offs, PTO, or areas with heavy workloads.
Provide assistance and reallocate staff as needed.
Oversee workflow to ensure timely completion of tasks such as second reviews of manual entries, scanning requisitions, and filing paperwork.
Serve as an available resource for resolving complex sample issues and test order questions.
Act as an additional point of contact for coordination with site or unit leadership regarding inpatient phlebotomy or TRC needs.
Facilitate clear communication between teams to maintain smooth operations.
Take ownership of waived testing responsibilities by coordinating key operator duties and ensuring compliance with established protocols.
Maintain standards for testing accuracy and support the team in meeting regulatory and quality requirements.
Support preceptors by helping assign training responsibilities and observing training methods to ensure quality.
Collaborate on process improvement initiatives and participate in testing new practices or changes.
Communicate observations and data-driven insights to the supervisor for retraining and coaching opportunities.