Lead Phlebotomist

GRIFOLS, S.A.•Phoenix, AZ
•Onsite

About The Position

The Lead Phlebotomist works in a plasma center and supports safe, efficient plasmapheresis operations. The role helps determine donor suitability before venipuncture, monitors donors and equipment, operates and maintains automated plasmapheresis machines, and responds to donor reactions and equipment issues. The position also supports donor satisfaction, confidentiality, accurate production records, and compliance with applicable regulations and company procedures. The employee may be cross-trained and work in other areas to support efficient center operations.

Requirements

  • High school diploma or GED.
  • Obtain required state licensures or certifications where applicable.
  • Typically requires 2 years of related experience.
  • Ability to comprehend and follow instructions to complete assigned tasks.
  • Ability to listen to and understand information presented through spoken words and sentences, and to follow oral or written instructions.
  • Ability to relate sensitive information to diverse groups.
  • Hearing acuity is essential.
  • Required vision includes color perception/discrimination, near vision, and far vision correctable in one eye to 20/30 and the other eye to 20/100.

Responsibilities

  • Assist in determining donor suitability for plasmapheresis before venipuncture.
  • Respond to donor reactions and assist with handling them according to guidelines.
  • Monitor donors and equipment to support donor health and product quality.
  • Set up, disconnect, and operate automated plasmapheresis machines; respond to and evaluate troubleshooting displays and document exceptions.
  • Ensure proper calibration and maintenance of autopheresis machines and associated equipment; may be trained to repair plasma equipment.
  • Disconnect and dispose of contaminated disposable equipment.
  • Clean equipment and work areas between donors.
  • Maintain accurate and thorough production records.
  • Protect donor confidentiality.
  • Build rapport with donors to support satisfaction and long-term donation.
  • Maintain familiarity with and comply with state and federal regulations, FDA-approved standard operating procedures, OSHA, CLIA, cGMP, and internal company procedures.
  • Report unsafe situations or conditions to an area lead, supervisor, or manager.
  • Cross-train and work in other areas to support efficient center operations.
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