Lead Phlebotomist

TriHealth • Cincinnati, OH

5h • Onsite

About The Position

The Lead Phlebotomist provides hands-on patient care and performs phlebotomy and specimen collection while serving as the shift lead for assigned operations. The position coordinates daily workflow and staffing assignments to ensure timely completion of patient collections, monitors coverage of assigned floors and collection areas, and adjusts work assignments to address operational demands. The Lead Phlebotomist promotes accountability for meeting service expectations and ensures accurate documentation of retimed, canceled, or otherwise incomplete collections. The role also facilitates timely communication with providers, nursing staff, and laboratory leadership about collection delays, patient refusals, and other issues that affect test completion.

The position is based at Bethesda North Hospital in Cincinnati, Ohio. It is full-time, scheduled for 80 hours bi-weekly, with a night shift and weekend and holiday rotation. The role requires patient-facing service, independent organization and prioritization, leadership and mentoring, and adherence to TriHealth’s SERVE Standards and ALWAYS Behaviors.

Requirements

• High school diploma or GED.
• One to two years of phlebotomy experience.
• Working knowledge of phlebotomy and other specimen collection techniques, specimen handling, and laboratory terminology.
• Strong communication, leadership, customer service, and data entry skills.
• Proficiency with difficult and pediatric venipunctures.
• Ability to organize, lead, prioritize, and work independently.
• Ability to work effectively with employees, patients, and various caregivers.

Nice To Haves

• Formal phlebotomy training.
• Certified Phlebotomy Technician or Certified Phlebotomist certification.

Responsibilities

• Perform phlebotomy and specimen collection duties.
• Coordinate daily workflow and staffing assignments for assigned operations.
• Monitor coverage of assigned floors and collection areas and adjust work assignments to meet operational demands.
• Promote accountability for meeting service expectations and timely completion of patient collections.
• Document retimed, canceled, or otherwise incomplete collections accurately.
• Communicate promptly with providers, nursing staff, and laboratory leadership regarding collection delays, patient refusals, and other issues affecting test completion.
• Prioritize and organize work and handle the required quantity of work.
• Maintain accuracy, quality, and completeness of work.
• Receive, delegate, and complete complex assignments.
• Apply judgment and problem-solving skills.
• Apply procedure and quality assurance knowledge, including documentation as needed.
• Demonstrate TriHealth’s SERVE Standards and ALWAYS Behaviors in interactions with patients, guests, colleagues, and the community.

Benefits

• Competitive shift differentials.
• Opportunities for professional growth.
• Comprehensive benefits package that may include medical, dental, and vision coverage, paid time off, retirement savings plans, and tuition reimbursement.
• Competitive wages.
• Milestone recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED