Lead Pharmacy Technician - Home Infusion Pharmacy

OhioHealth • Baltimore, MD

3d

About The Position

The Lead Pharmacy Technician is a working supervisor who leads workflow for pharmacy technicians and interns and spends part of the time performing the work supervised. The role supports pharmacists with dispensing tasks, including compounding IV solutions; filling unit-dose carts, floor-stock orders, technology dispensing equipment, and medication orders; and ensuring timely medication delivery. The lead technician serves as a liaison for robot and medication-cabinet reporting and works with department management on appropriate operational changes and routine adjustments to processes and resource allocation.

The position provides day-to-day direction, training, coaching, and oversight for pharmacy technicians, interns, medication couriers, volunteers, and students. It supports pharmacy leadership with daily operations, staffing and scheduling, recruitment and hiring, onboarding, competency, evaluations, audits, and team training. The role monitors workflow, work quality, safety practices, and department needs, escalating appropriate technical or personnel matters to pharmacy leadership and referring medication questions to a pharmacist. Responsibilities are performed with a focus on safety, quality, and efficiency and in accordance with OhioHealth’s core values and applicable policies and procedures.

Requirements

• High school diploma, GED, or equivalent foreign school diploma.
• Must be at least 18 years of age.
• Active Certified Pharmacy Technician registration with the Ohio Board of Pharmacy.
• Valid Certified Pharmacy Technician certification through PTCB or NHA.
• At least five years of experience working as a Certified Pharmacy Technician.
• Good interpersonal and verbal skills.
• Basic computer knowledge.
• Technical knowledge of pharmacy equipment, clean-room equipment, chemotherapy processes, unit-dose packaging, outpatient dispensing, and clerical and purchasing skills.
• Ability to gather and interpret information in situations where problems are not difficult or complex, exchange information, explain instructions and procedures, and follow established procedures and assignments.
• Knowledge of compounding, pharmacy mathematics, hospital pharmacy operations, medical terminology, and generic and trade drug names.
• Detail-oriented.
• Ability to work well in an interdisciplinary team.

Nice To Haves

• Experience in a hospital setting.

Responsibilities

• Lead and allocate workflow for pharmacy technicians and interns while also performing supervised work.
• Provide direction, training, onboarding, and oversight for pharmacy technicians, interns, medication couriers, volunteers, and students.
• Support pharmacy leadership in daily operational work and refer appropriate personnel or technical issues to leadership.
• Provide timely feedback to team members and document feedback for pharmacy technician and intern evaluations.
• Ensure staff understand and follow system and local policies and procedures affecting technician workflow; communicate changes to those procedures.
• Provide oversight to support adherence to safety practices and standards.
• Participate in regularly scheduled department leadership meetings.
• Perform administrative functions under pharmacy leadership supervision, including preparing schedules, coordinating technician meetings and minutes, conducting audits, and collaborating with healthcare personnel and departments.
• Participate in recruitment, interviewing, hiring decisions, orientation, scheduling, and training of associates.
• Develop and present pharmacy technician in-services or training as appropriate.
• Refer patient medication questions, including questions about dose, route, or compatibility, to a pharmacist.
• Maintain awareness of department-wide technician workflow and address operational gaps as appropriate.
• Assist pharmacists with dispensing tasks, including compounding IV solutions, filling unit-dose carts and floor-stock orders, using technology dispensing equipment, filling medication orders, and facilitating timely medication delivery.
• Serve as the lead liaison for robot and medication-cabinet reporting and work with department management on operational changes, routine adjustments, and allocation processes.
• Perform duties consistently with OhioHealth’s core values and with a focus on safety, quality, and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED