Lead Pharmacy Tech
About The Position
This position is based in the Rhode Island Hospital Pharmacy Retail location. Under the supervision of the Pharmacy Supervisor or Pharmacist-in-charge, the Lead Pharmacy Tech coordinates the activities and functions of pharmacy technicians, students, and support personnel in assigned areas. The role orients, trains, assigns work, maintains schedules, and evaluates subordinate staff in accordance with established policies, procedures, standards of practice, and the scope of pharmacy services. The position regularly performs duties of other pharmacy technician job categories and other assigned duties. Essential functions are performed with consideration of aging processes and human developmental stages, from neonate through geriatric. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The role oversees operational workflow, staff development and performance, pharmacy technology and equipment, purchasing and inventory processes, safety and training programs, and quality assurance activities. It participates in continuous quality improvement and medication safety initiatives, communicates operational changes, and works with pharmacy leadership to improve efficiency and service.
Requirements
- High school graduation or equivalency and completion of one to two years of college.
- Successful completion, with a minimum grade of B, of a high school- or college-level algebra course.
- Successful completion of the Rhode Island Hospital or The Miriam Hospital Pharmacy Technician Training Program.
- Successful completion of national pharmacy technician certification (CPhT) and maintenance of current national certification.
- Current unrestricted pharmacy technician licensure in Rhode Island.
- Two to three years of progressively more responsible work experience as a pharmacy technician or technician specialist, preferably at Rhode Island Hospital or The Miriam Hospital Pharmacy.
- Effective interpersonal and communication skills.
- Knowledge of pharmacy information systems and electronic drug dispensing technology.
- Basic computer skills, including Microsoft Office Suite.
Nice To Haves
- Educational or experiential background in business, financial management, information systems, or a related field may be considered in place of pharmacy technician experience.
Responsibilities
- Orient, train, schedule, provide functional guidance to, and evaluate subordinate pharmacy technicians, students, and support staff.
- Review and analyze operations and recommend and implement changes, including new technologies, to improve pharmacy efficiency and service in collaboration with the Pharmacy Supervisor or Manager.
- Participate in recruitment, retention, performance enhancement, and competency assessment of subordinate staff with pharmacy leadership.
- Ensure compliance with established policies, procedures, and relevant labor contracts.
- Provide actionable feedback to employees to promote teamwork and workplace satisfaction in consultation with the Pharmacy Supervisor or Manager.
- Develop tools and standards to improve staff competency, including new employee orientation, in-service training, and competency assessments.
- Communicate with staff, management, and customers to facilitate operations and provide timely written and verbal updates about operational changes and quality improvement activities.
- Participate in quality assessment and improvement activities and medication safety initiatives.
- Participate in or lead committees, task forces, and performance improvement teams as assigned.
- Maintain pharmacy information systems, electronic drug dispensing systems, and other computerized or automated hardware and software used in pharmaceutical procurement, preparation, or distribution.
- Perform routine preventive maintenance on equipment according to applicable standards.
- Oversee medication and pharmaceutical supply purchasing, including procurement, coordination with wholesalers and vendors, freight management, medication recalls, and annual medication inventory.
- Oversee mandatory safety, environmental, and infection control education and training in accordance with hospital and departmental policies and State and Federal standards.
- Coordinate collection of data for pharmacy quality assessment and improvement activities as requested.
- Ensure monthly quality assurance inspections are completed.
- Assist with workflow direction of Pharmacy Technicians, Pharmacy Technician Specialists, and support staff.
- Perform personnel evaluations and participate in recruitment, scheduling, and corrective action.
- Regularly perform duties of other pharmacy technician job categories.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
