Lead Personal Care Assistant

NeighborHealth•Winthrop, MN

4d•Onsite

About The Position

The Lead Personal Care Assistant (PCA) is a Center based PCA who, under the supervision of the Center Manager, assumes a leadership role in providing day-to-day oversight and coordination of day room routines as related to PCA responsibilities. The Lead PCA role models dependability, reliability, and exceptional customer service skills; and promotes a sense of teamwork through demonstration of self-direction and self-motivation. The PACE Personal Care Assistant (PCA) assists PACE participants with meeting identified needs throughout their stay at the Center. This includes personal care, restorative rehabilitation, meals, group and individual activities, and other duties as assigned. PCA’s accompany participants on transportation as needed to ensure safety. PCA’s may be assigned to assist participants with morning care in their homes; or to provide escorts to external appointments. PCA’s actively contribute to the operations of the Day Center by offering suggestions for activities programming and day center workflows and routines. PCA’s are members of the Interdisciplinary Team (IDT) and contribute to participant care planning and assessments.

Requirements

High School required
BLS Certification
HHA Certification/ CNA License
Strong computer skills (Windows, Outlook, EMR preferred)
Able to work effectively with Interdisciplinary Team
Excellent critical thinking skills; ability to prioritize and problem-solve independently
Ability to work well in a fast-paced, multi-functional environment
Good communication skills
Ability to work independently

Nice To Haves

college degree preferred
Spanish speaker preferred

Responsibilities

Demonstrates Leadership Qualities: Role models dependability, reliability, and exceptional customer service skills
Works well with others in a collaborative way
Works well when unsupervised
Can move from one assignment to another (multi-task)
Promotes a sense of teamwork through demonstration of self-direction and self-motivation
Assumes a leadership role in orienting, training, and mentoring new employees and in providing input for continuous improvement
Provides day-to-day oversight of day room routines as related to PCA responsibilities
Lends support to PCA staff related to daily assignments and participant care
In collaboration with Recreation Therapist or designee, modifies PCA assignments, incorporating new enrollee tasks and day center schedule adjustments.
Seeks supervision from Center Manager as needed
Assumes leadership role, alongside recreation staff, in adjusting assignments and responsibilities based on daily staffing changes
Provides coverage for PCA absences
Attends morning meeting and communicates relevant information to day room staff
Serves as a liaison between PCA’s, recreation staff, and the IDT
Assists PACE participants with meeting identified needs throughout their stay at the Center.
Includes personal care, restorative rehabilitation, meals, group and individual activities, and other duties as assigned.
Accompanies participants on transportation as needed to ensure safety.
May be assigned to assist participants with morning care in their homes; or to provide escorts to external appointments.
Actively contribute to the operations of the Day Center by offering suggestions for activities programming and day center workflows and routines.
Contribute to participant care planning and assessments as members of the Interdisciplinary Team (IDT).