Lead Patient Services Specialist
About The Position
Be the first point of care that truly makes a difference. Join us as a Lead Patient Service Specialist and help shape an exceptional patient experience from the moment they walk through the door. Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.
Requirements
- High School Diploma or equivalency
- 2 years in a Patient Services Specialist position or related work experience
Responsibilities
- Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
- Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.
Benefits
- Starting pay of $20.31/hour + more for experience!
- Shift, weekend, and holiday differentials
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work.
- Work/Life balance to love what you do and where you live.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
