LEAD PATIENT REGISTRAR - URGENT CARE ATHOL

Northwest Specialty Hospital

2d

About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service
focused, Lead Patient Registrar to join our Athol Urgent Care Team!

This full-time
position will have a rotating schedule, includes weekends
(weekend hours qualify for a $2.50 differential per hour).

We need someone with a professional demeanor, can work well under stress/stress
situations, will provide great customer service to our patients, and is able to
multitask!

In this role you be responsible perform a variety of medical clerical duties.
Some of those duties include registration and pre-registration functions to
ensure the smooth transitioning of patients through the services they require;
prepare pre-registration packets appropriately for each procedure; ensure that
copies of appropriate documentation are obtained to facilitate the billing and
collections processes; process co-payments and payments; registered patients and
update medical records; back up all incoming calls and direct them to the
appropriate person or department; perform nightly closing procedures for clinic;
call patients for pre-registration notification including copays and
deductibles; and other duties as assigned.

About Northwest Specialty Hospital:

Northwest Specialty Hospital is widely known for being a center of excellence
and is proudly owned and operated by local physicians. The physicians have
invested personally, professionally, and financially in the care of the patients
and the staff. They have dedicated their lives to creating a hospital that
allows them to practice on their own terms and do what’s best for patients.
Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds,
along with a variety of clinics and services throughout Kootenai County, that
span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care,
surgical skills, medical care, and employee satisfaction. Northwest Specialty
Hospital has been recognized as one of the Best Places to Work in the Inland
Northwest for seven consecutive years!! Companies throughout Washington and
Idaho were selected based on employee feedback about benefits, work environment,
job satisfaction, and other factors. We continue to receive this distinguished
honor based on our great company culture, patient-focused approach, and robust
benefits package!

Requirements

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Strong Customer service background

Nice To Haves

• Prior clerical or medical office experience preferred

Responsibilities

• registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require
• prepare pre-registration packets appropriately for each procedure
• ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes
• process co-payments and payments
• registered patients and update medical records
• back up all incoming calls and direct them to the appropriate person or department
• perform nightly closing procedures for clinic
• call patients for pre-registration notification including copays and deductibles
• other duties as assigned

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
• Tuition reimbursement
• Growth opportunities, ongoing education, training, leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees