Lead Patient Navigator - Radiation Oncology

UT Southwestern Medical Center • Dallas, TX

4d • Onsite

About The Position

This job is responsible for working in a collaborative manner with a multi-disciplinary medical center in the continuum of care of patients, their caregivers, and/or families to achieve desired goals. The incumbent will be accountable for planning, recording, and following a course of action to assist patients and improve access to recommended medical services.

Requirements

• Associate's Degree
• 5 years experience in a health care environment

Nice To Haves

• Bachelor's Degree

Responsibilities

• Acts as a liaison between the patient, their family and internal/external service providers.
• Develops and implements individualized patient navigation plan for patients seeking treatment by facilitation of appointment scheduling, assisting with referral process, providing client education and linking clients with appropriate support services.
• Creates and maintains comprehensive training programs to orient and develop patient navigators.
• Supervises and facilitates development of patient navigator staff.
• Ensures that navigator staff has strong background and competence in supporting specific disease processes, or areas to which they are assigned.
• Identifies patient's understanding of medical care/outcome and provides appropriate education and resources to address needs.
• Promotes teamwork and multidisciplinary care concept to patients, staff and faculty.
• Works in conjunction with individual departments and health system leadership to develop procedures and policies for use by patient navigators in service to specific patient population areas.
• Promotes the navigation program to the UT Southwestern Medical Center (UTSW) community by conducting presentations to staff and faculty.
• Identifies and maintains a database of appropriate resources for client support.
• Rounds on identified patients, accessing patient and family needs, formulating a plan to meet needs; and to facilitate coordination of care with UT Faculty and community physicians.
• Directly interacting with or caring for patients
• Directly interacting with or caring for human-subjects research participants
• Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records)
• Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree