Lead Patient Financial Counselor

Providence•Newberg, OR

About The Position

The Financial Coordinator Lead oversees the daily work of the Financial Coordinators while also performing the duties of a Financial Coordinator. The duties of a Financial Coordinator include providing financial insurance and payment information to assist them in planning and managing their account balances related to specific services performed in the clinic and educating patients on the various sponsorship programs available to them. The Financial Coordinator is the liaison to the PBO/RBO and the sponsoring hospital. Providence caregivers are not simply valued – they’re invaluable. Join our team at ~Oregon Clinical Programs and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we empower them.

Requirements

3 years Experience in a Business Office, preferably in a financial/billing position.
1 year Experience as a financial counselor with a proven success rate, preferably with Providence Health and Services
Experience with medical and health plan terminology, CPT codes, ICD-9 and ICD-10 coding.

Nice To Haves

College coursework/training.
Experience with medical specialty.

Responsibilities

Oversees the daily work of the Financial Coordinators.
Performs the duties of a Financial Coordinator.
Provides financial insurance and payment information to assist patients in planning and managing their account balances related to specific services performed in the clinic.
Educates patients on the various sponsorship programs available to them.
Serves as the liaison to the PBO/RBO and the sponsoring hospital.