Lead Patient Care Coordinator

Invision Sally Jobe / Radiology Imaging Associates • Windsor, CO

2d • $23 - $28 • Onsite

About The Position

Radiology Imaging Associates (RIA) is comprised of over 100 radiologists. All with exceptional skill and expertise, most are fellowship-trained in their field of specialty for additional certification. We are dedicated to accurate and efficient patient diagnoses no matter their condition. Our interventional radiologists perform some of the most leading-edge treatments available today. We partner with primary care physicians and hospitals across Colorado and Hawaii to provide a resource for both patients and physicians.

Requirements

• High School Diploma or GED
• Ability to work with minimal supervision
• Strong knowledge of insurance authorization processes
• Strong organizational and multitasking skills
• Solid knowledge of medical terminology
• Quick learner with the ability to understand Interventional Radiology procedures.
• Excellent communication skills, both written and verbal
• Must be proficient with Microsoft Office (Outlook, Word, and Excel)

Nice To Haves

• 3-5 years medical office experience preferred

Responsibilities

• Lead and support patient care coordination workflows across scheduling, referrals, authorizations, intake, and follow-up for a high patient-volume endovascular practice
• Serve as a primary point of contact for patients, families, referring offices, physicians, advanced practice providers, and internal staff
• Coordinate consultations, post-procedure visits, and ongoing follow-up to ensure continuity of care
• Monitor provider schedules and clinic capacity to optimize patient flow, access, and operational efficiency
• Assist with triaging patient concerns, escalating urgent issues appropriately, and ensuring timely resolution
• Oversee insurance verification, prior authorizations, referral documentation, and copay collection to support timely treatment and minimize delays
• Support pre-procedure and post-procedure patient education, including preparation instructions, recovery expectations, and follow-up needs
• Identify workflow bottlenecks and recommend process improvements that enhance patient experience, staff efficiency, and clinic performance
• Collaborate closely with clinical and administrative leadership to support quality, compliance, and excellent customer service
• Maintain confidentiality and handle sensitive patient information in accordance with HIPAA and organizational policies
• Compose and/or transcribe various letters, memos and reports within prescribed time frames
• Various clerical duties as assigned
• Efficiently respond to high call volume with excellent customer service skills
• Must be able to read, write, and speak in English

Benefits

• Medical, dental, and vision insurance
• Term life insurance, AD&D, and EAP
• Long Term Disability
• Generous Paid Time Off
• Paid holidays
• Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
• Profit-sharing 401(k) retirement plan
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED