About The Position

This individual is responsible for the day-to-day staff management, identification of issues with resolution, and staff quality/productivity measures. This position is responsible for promoting a positive patient experience and ensuring patient satisfaction. This position works Monday through Friday, from 3:30pm to 12:00pm. Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • Provider Basic Life Support (BLS) - American Heart Association Upon hire
  • Certified Healthcare Access Associate (CHAA) Upon hire
  • Certified Revenue Cycle Specialist (CRCS) Upon hire
  • 6 months of Familiarity with basic financial clearance functions.
  • 3 years of Supervisory experience in outpatient registration or related experience in healthcare setting.
  • 1 year of Knowledge of Epic applications.
  • 6 months of Coursework in subjects such as team building, facilitating teams, process improvement, conflict resolution, etc.

Nice To Haves

  • Associate's degree in healthcare or business administration, or equivalent educ/experience
  • Experience with MEDITECH system

Responsibilities

  • Day-to-day staff management
  • Identification of issues with resolution
  • Staff quality/productivity measures
  • Promoting a positive patient experience
  • Ensuring patient satisfaction

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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