Lead Patient Coordinator (Full Time)
About The Position
Schweiger is a leading dermatology practice with a significant presence across multiple states, offering comprehensive medical, cosmetic, and surgical dermatology services. The company is dedicated to creating the Ultimate Patient Experience and a positive working environment. Schweiger has been recognized for its rapid growth and has received Great Place to Work certification. This role is for a Full-Time Patient Coordinator at the Hackensack Office, responsible for executing all front office duties and supporting patients, providers, and staff. Previous healthcare experience is required.
Requirements
- Healthcare Experience is required.
- Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relation and customer services skills.
- Must be professional, reliable and dedicated employee.
- Open availability to work during weekdays and weekends.
Nice To Haves
- Medical Receptionist Experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prefer prior experience working in a dermatology / medical environment preferred.
Responsibilities
- Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
- Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
- Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
- Perform inventory responsibilities and stocking of supplies and equipment as requested.
- Attend all in-house training and continued education opportunities.
Benefits
- Medical (Virtual Care included), HSA/FSA, Dental, Vision on 1st of the month after hire date
- 401K after 30 days of employment
- Company Sponsored Short Term Disability (Only applicable for non-California employee)
- Pre-tax savings available for public transit commuters
- Your birthday is an additional personal holiday
- Employee discounts on Schweiger skin care products & cosmetic services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
