Lead Parking Ambassador

ABM • Nashville, TN

2d

About The Position

Generally responsible for on-site operations of the parking office. Job duties may include working closely with location staff and supervisor, overseeing parking supplies and inventory, selling validations, completing daily and monthly reports, making daily deposits, providing excellent customer service to client and customers, covering staff lunches when needed, supporting valet and parking operations as needed. Additional duties may include cash transactions associated with valet tip-outs, assisting with recruiting efforts; lining up interviews, assisting with onboarding, running daily reports; performing customer and client courtesy functions; may perform other duties to ensure productive operations, quality service, client and customer satisfaction; may perform parking attendant and parking ambassador functions. And all other duties as assigned. Further description of duties follows below and the attached supplemental pages.

Requirements

• High School education or equivalent.
• Previous cashier and/or customer service training is helpful.
• Driver’s license required for this position.
• Previous office work experience preferred.
• Knowledge of word processing and spreadsheets required.
• A history of working in the service industry.
• A solid employment record.
• Previous experience handling cash preferred.
• Basic arithmetic skills are necessary.
• Read and understand English sufficiently to maintain a safe and lawful work environment.

Responsibilities

• Generally responsible for on-site operations of the parking office.
• Working closely with location staff and supervisor.
• Overseeing parking supplies and inventory.
• Selling validations.
• Completing daily and monthly reports.
• Making daily deposits.
• Providing excellent customer service to client and customers.
• Covering staff lunches when needed.
• Supporting valet and parking operations as needed.
• Handling cash transactions associated with valet tip-outs.
• Assisting with recruiting efforts; lining up interviews.
• Assisting with onboarding.
• Running daily reports.
• Performing customer and client courtesy functions.
• Performing other duties to ensure productive operations, quality service, client and customer satisfaction.
• Performing parking attendant and parking ambassador functions.
• Performing all other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED